NTTA TollMate® User Reviews

NTTA TollMate®
NTTA TollMate®
North Texas Tollway Authority

What users say

Top reviews

Stupid app

Whoever wrote this app must be a stupid little kid. You should fire that stupid kid and hire an expert instead.

Bad App.

I was able to login before updating the app. Now no more! Bad Developer hired on H1B from India.

Useless

With all the revenue they get from tolls you'd think they could hire professionals who know what they're doing when designing an app. 3rd graders could definitely do better.

Delayed to show charges on tolls

After a week it shows charged amount which is behind the digital world

Worst app

Worst app

Never works

I don’t know what happened to this app. It never lets me log in anymore. It just resets like I never entered my user info. It makes me accept the user agreement every time I try to log in.

Too buggy mehn

Too buggy! I have been trying to add a new card to update my payment ASAP and I can’t.

Expletive

This may be the worst app ever designed nothing works it’s absolutely trash and I hate it.

Trash app doesn’t work

Don’t do it - it’s unusable!

No way to avoid automatic charges

Why in the world would you have it automatically charge me $40 when I still had funds available?? Funds should only ever be added manually!! I do not often travel on toll roads, so there is absolutely no reason for me to keep more than $20 on my tag. What do you mean there is no way to adjust my preferences there?
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NTTA profits off you

The company operates outside the US and profits off commuters. Their is always traffic and road are no nicer then any other. They charge you ridiculous amounts and will take you to court so be careful.

Should have a 1 star rating.

This app is awful. 9/10 never works .

Works fine

Maybe it didn’t work well a few years back but it’s working fine now. I just downloaded and added funds to check. I refreshed my account on the browser to see if it reflected and it did. All is good now.

Worst app ever

Worst app ever. Not user friendly and to think I have had this terrible experience for years. They do not care about user experiences. Only care about their money. So disappointing. I wish I could give zero stars.

When upgrading is a downgrade

At least the old app retained login creds and showed the data. This new app doesnt show vehicles or account balance.

What happened?

Not sure what happened but I don’t remember this app being so awful. It’s absolute garbage. I’ve successfully reset my password 4 times for it to keep telling me I’m locked out. You shouldn’t have to call customer service for a simple password issue. But here I am. Having to do just that.

Sorry App

Cannot update address in profile on this app. Cannot update credit card payment method. This app is floundering in 2008.

Current Update Drains Battery!

Please fix quickly. I tried logging out & app will not log me out. I have to delete the app to save my battery.

Unable to login

App doesn’t do anything by clicking on the login button.

The Absolute Worst!!!

With the amount we’re charged on the several different tollways throughout the Dallas / Fort Worth area and the airport, you’d think they would at least design a functioning, more reliable app. This is just the absolute worst!!! The information is all over the place. Navigating through it is just horrible. It works from time to time, but long enough to let you know you’ve been charged another $40. If I didn’t have to use this app on a daily basis to keep up with how much I’ve been charged this time, I wouldn’t! Just the absolute worst app design EVER!!!
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