NTTA TollMate® User Reviews

NTTA TollMate®
NTTA TollMate®
North Texas Tollway Authority

Customer Experience

Positive experience4.6% of reviews
Neutral3.0% of reviews
Negative experience92.4% of reviews

~ Based on 329 written reviews from the US App Store.

What users say

Is NTTA TollMate® Safe?

NTTA TollMate® does not appear safe based on available data. AppsHunter Safety Score for NTTA TollMate® is 35/100.

This assessment is based on 994 user ratings, with an App Store average of 1.7/5.

Safety Analysis

15.3% of ratings point to a safe experience
3.3% of ratings suggest some concerns
81.4% of ratings point to a risky experience

~ Based on 994 App Store ratings for NTTA TollMate®.

Is NTTA TollMate® Legit?

NTTA TollMate® appears to be a legitimate app. AppsHunter Legitimacy Score for NTTA TollMate® is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Doesn’t work

I cannot login in the app. I log in fine in website end.

Terrible

Such a head ache to use. Signs me every use, never update, never accepted my passwords, it’s a major headache. I’m at the point I rather deal with the traffic.

Cannot log in

I cannot log in into the app and is saying incorrect username even though I’m putting in the correct user name

Just Awful

Cant complete anything using this app

No working properly

App requires to switch location to “always” mode. Why do you need it? I don’t want to share any my data except NTTA using. Also it doesn’t work with Face ID and even not starting today. You need to do something maximum quick

Idiot developer

Do this company really know how to develop application , this worst application I used and worst security features I ever seen. I hope I can give negative stars.

Doesn’t work correctly

Doesnt work Correctly

Horrible App

The app let’s you do nothing. Even tho it says you can.

Why?!

Why is it every time this app gets updated, it somehow gets worse? Constant login issues, loading issues, you name it, it won’t do it. I have lost count of how many times I have erased and reinstalled this app just to check and reload my balance.

Constant issue since update

Ever since the last update I’ve had the same issues as others. The app constantly brings up the link review legal terms and causes issues with logging in. I had to change my password which was unbearably long and tedious because it would constantly hang. And now since it has decided it needs to know where I am constantly (even after turning location off in the app) the app constantly shows it is tracking me when I’m sitting at home. Use to be an ok app.
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Pop up that won’t go away

The app did an update recently and now has the most annoying pop up about their legal terms that forces you to read it every time you open the app. No option to click here to not read again. I also had to delete and reinstall the app after the update to make any changes that it required me to do.

Changing passwords is a freaking nightmare!

I just logged in to the app, and I was told I needed to change my password, which turned into a 30 minute ordeal, having to submit three lost password requests, figure out how to specify the list of special characters in my password, deal with Captcha, put in a six-character two-factor code, etc.

Does it really have to be this hard to change a password?!?
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Esta aplicación es una m13rd@ no sirve solo para cobrar sirven

Basura de aplicación nunca deja entrar

Update problem

After an update, every login information is wiped out.

Can’t pay bill…

Always seems to be some sort of issue.
It suspends my card ALL THE TIME. Says there is a positive balance when there isn’t and now idk what’s going on…. I can’t pay it, it’s past due and it keeps buffering and glitching.
And they double charge me when I’m pulling the trailer, they take it from tag but they also bill me for the trailer separately.
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Does the job but needs work

The app generally worked well until a couple of weeks or so ago. It now takes longer for the qccount information to load after logging in. The app freezes at times and i sometimes have issues logging in.

Works fine

Not sure why there are so many negative reviews. The app works fine. Keep your information updated and you won’t have any problems.

Poor app

Absolutely amateur level work in the app. Constantly fails to connect. No app update notifications. It just fails to work. Slow, unresponsive, and unreliable.

Should have a 1 star rating.

This app is awful. 9/10 never works .
Update 08/28 app is still trash . Wish I could give it 0 stars . It’s easier to call it in than even trying to open the application

Broken!

What is WRONG with this thing?! Login goes nowhere.