Issues with Uber
Too many times they have cancelled. On 09-14-26 it showed I was on board when I hadn’t even been picked up. It would be better if they stuck with shuttles. Or the app improves on scheduling Ubers and Lyfts. When Uber or Lyft cancels it takes a long time for it to update on the Go Pass app.
What is going on with the inaccuracy of these routes??
The times between transfers Is a literal JOKE. Even if my bus is completely on time, like zero delays, the proposed transfer time before the next bus is averaged at 1-2 minutes ! At any transfer that it deems “walkable” even if that transfer is only accomplished by crossing two intersections, which isn’t uncommon. So to use this app correctly to ensure I actually arrive at my destination I have to use liberal screenshots and piece the trip together stop by stop and adjust times too. Or use a pen and paper. It’s just as unrealistic on the DART site and I’ve taken DART exclusively for over a decade now. There used to be an awesome third party app that allowed time to physically move your body from one spot to the next and took into account traffic needs so it was about 5 minutes between transfers. I find this app to be hypocritical too especially when at every stop you see on the signs to allow TIME for your bus to arrive, as in, get to your stop a couple minutes before it’s due to arrive and it might be a couple minutes behind due to unseen delays it may have been exposed to you cannot see at your leg of its trip. How on earth am I supposed to do that when your very own official app you make us have to have a bus pass digitally isn’t ever correct in its estimations of the trip it’s telling you to trust your job with ? Cmon devs. If you don’t know what I’m talking about, get out from behind your computer screens, and instead of driving to work, try to actually use the DART system via this apps trip planner YOU designed. Let’s see if your late to work from it. The flaws are glaringly apparent.
Also, you cannot go back in time on the trip planner. If I chose a route when I left my home or wherever , I can never access it again unless I screen shot it since your map does not allow for this. I Shouldn’t have to change the day on the planner’s calendar to tomorrow or next week and hope it spits out the same route I’m on days earlier just to check the route I’d selected an hour ago to verify If the bus I think I saw earlier that I was supposed to transfer to is the right 202 or whatever. As I said, I’ve been an exclusive DART rider for a decade and these are very real issues with real consequences for riders!
Also, you cannot go back in time on the trip planner. If I chose a route when I left my home or wherever , I can never access it again unless I screen shot it since your map does not allow for this. I Shouldn’t have to change the day on the planner’s calendar to tomorrow or next week and hope it spits out the same route I’m on days earlier just to check the route I’d selected an hour ago to verify If the bus I think I saw earlier that I was supposed to transfer to is the right 202 or whatever. As I said, I’ve been an exclusive DART rider for a decade and these are very real issues with real consequences for riders!
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Price
Good
Junk app never sends verification email
Incompetent app bad coding.
Never sends promised verification email.
Public transportation system app.
Never sends promised verification email.
Are coders who wrote this app on drugs or what?
Never sends promised verification email.
Public transportation system app.
Never sends promised verification email.
Are coders who wrote this app on drugs or what?
The concept
The concept of an app for a train and no paper option gets a 0 star from this one.
