Lots of room for improvement
Not intuitive, inaccurate travel times, silver line feels disconnected from other light rail lines
What in the???
No wonder nobody rides this! You need a complete overhaul of this website and the app! I really wanted this to be simple. So confusing.
Great App
Works Really Good Every Time
Apple Pay
It needs to be automatic, it always declines
First time, Apple Pay didn’t work
This was my first time to use the app. It was fairly straightforward, but when I went to pay, it failed on Apple Pay I tried a couple of different cards that work just fine elsewhere and they all failed and ended up having to type in numbers and fortunately, I would have done it well in advance, but shouldn’t be that hard
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Actually impressed
Love the app. Took the guesswork out! I’m grateful for public transportation.
Buying a pass
Easy Peazy
Dart GoPass
Very Convenient
Love the app
I love the dart app because it so convenient and easy for booking a ride.
Planning a trip should be easier
When using the trip planner, it needs to be easier to use and also be more detailed and also the options of using rail only, I don’t want to ride a bus saying it will only take 1 minute and the details are very sketchy and confusing to understand. The whole “trip Planner” feature on this app needs to be revamped entirely. Currently, it’s telling me to ride a bus from Parker road station to Addison transit center, and the. Returns to Parker road via a bus route and the. It says “Red” then shows a walking person icon, then says “Green” but there aren’t any clear details on where to go next or what Direction or side of platform we need to be on for the next train arrival. Final destination is Fair Park starting out from Parker road station. Also, the rail system map doesn’t have details like what time of day and hours about the Orange line “peak times” it only says “weekdays only” serving Parker Road station all the way to LBJ/Central station. I’m assuming it’s during normal rush hour times but how do we know what time of day it starts and ends? Please review this with the app development team and contact me if you have questions!
Thank you,
Shawn Yonley
US Air Force Veteran
Thank you,
Shawn Yonley
US Air Force Veteran
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Ease of use!
Easy to use app and very user friendly!
Best way to DFW
Absolutely the best way to get to DFW Airport. No traffic, faster, cheaper & will always get you there on time, regardless of traffic conditions. It’s a No Duh!
Convenient
I often ride to DFW for my USO volunteer service. Having the GoPass app makes it so much easier to get a ticket. It was a hassle buying a ticket from the machine.
Senior rate pass
Is the Senior Rate still available? The mobile app did not give me the option to purchase.
Super convenient
I’ll never have to “burn” my vehicle to work again unnecessarily… Thanks Dart
Greatness!
Such an AWESOME discovery! So convenient, clean & enjoyable EVERY ride!!!
So stupid i can’t fathom
so completely non user friendly, we are missing the world cup final because of how useless and confusing the app and the dart line is
Outdated maps
I was told that the routes were changed in April of 2026, but the information on the app doesn’t reflect that change. It’s very difficult to “plan a trip” without the correct information to go by. Please fix this ASAP! Also, the new routes are more harmful than helpful…
Room for improvement
The app serves it purpose cheaper to get a bus pass on here than it is to pay cash on the bus but it would be nice if it would update a little bit more frequently and it would be nice. There will see where the buses are located at.
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Keeps on asking for a review it’s so annoying
