When using the trip planner, it needs to be easier to use and also be more detailed and also the options of using rail only, I don’t want to ride a bus saying it will only take 1 minute and the details are very sketchy and confusing to understand. The whole “trip Planner” feature on this app needs to be revamped entirely. Currently, it’s telling me to ride a bus from Parker road station to Addison transit center, and the. Returns to Parker road via a bus route and the. It says “Red” then shows a walking person icon, then says “Green” but there aren’t any clear details on where to go next or what Direction or side of platform we need to be on for the next train arrival. Final destination is Fair Park starting out from Parker road station. Also, the rail system map doesn’t have details like what time of day and hours about the Orange line “peak times” it only says “weekdays only” serving Parker Road station all the way to LBJ/Central station. I’m assuming it’s during normal rush hour times but how do we know what time of day it starts and ends? Please review this with the app development team and contact me if you have questions!
Thank you,
Shawn Yonley
US Air Force Veteran
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