DineTime Host vs Hostme v2

DineTime Host is a guest management solution for full service restaurants that simplifies the host stand, increases guest traffic and streamlines operations. Restaurants of any size and concept can use DineTime to improve front-of-house operations and increase customer satisfaction. DineTime Assist, the companion app to DineTime allows for mobile guest and table management when the host stand gets busy; and our guest app, DineTime, that allows guests to connect with your restaurant, add themselves to the wait list, book a reservation and more, right from their smart phone. DineTime Host app is designed and supported by QSR Automations, a leader in restaurant technology. QSR has been helping casual and fine dining restaurant businesses since 1996 to maximize efficiencies and delight guests through innovative in-store, online, and mobile kitchen display, recipe viewer, table management, and reservations solutions. Restaurants are using DineTime to help seat over one million diners daily. Key features and benefits of the DineTime app include: • Free download and free online training and support • Easy to setup, easy to train • Manage wait list • Book online reservations using a browser widget on restaurant website • Organize servers and sections • Connect with guests via 2-way text messaging to notify them when their table is ready • Syncs all devices in real time • Automatically collect guest information, visit history, and guest notes into a Guest Book • Send email marketing campaigns to inform customers about special promotions or upcoming events • Interactive guest search within the greeter form to pull information from the guest book • Collect key analytical data on business trends • Use your Web Portal to quickly view guest information and graphical summaries of past and current business • Compare days, weeks, and months to better understand trends and view areas that need improvement • Cloud-based back up ensures no data is ever lost • Pager integration

Hi! We're Hostme. For years we've been the reservation book, the waitlist and the floor plan behind thousands of restaurants — from tiny cafes to growing groups. This update is the biggest thing we have ever shipped: we rebuilt Hostme from scratch. Not repainted buttons — rebuilt. It's noticeably faster, smarter and, honestly, just nicer to use. Everything you had is still here, and most of what you kept asking us for finally is too. What's inside: • Guest book and a real CRM — we remember every guest: visit history, favorite table, allergies, birthdays. Tags and auto-tags sort your guests for you, and from there — segments, campaigns, reports and funnels. A guest walks in a second time and it feels like you've known each other for years. • Floor timeline — the whole day's load at a glance. You instantly see where it's busy, where it's empty and where to seat a party of eight. • Floor plan — drawn like in a proper editor, not a millimeter at a time with the mouse. You can even generate it from a photo or a hand-drawn sketch. • Waitlist done properly — promised wait time, place in line and a call timer, with the guest kept in the loop. • Chats from every channel in one window — SMS, WhatsApp, Telegram and the rest are no longer scattered across ten tabs. • Call history — who called, when and what about. Nothing gets lost. • Dashboard and clear reports — bookings, guests and floor load on one screen. In plain language, no spreadsheets to decode. • "Restaurant today" widget on your Home Screen and Lock Screen: floor occupancy, bookings, requests, the waitlist and the guests worth preparing for — VIPs, birthdays, large parties, allergies. • Online bookings from your website, Instagram, Facebook and Google — with deposits, prepayments and your own cancellation rules. Plus a dark theme, push notifications about bookings, and a search that finds any setting and any help article at once — in a couple of seconds. And what hasn't changed: one simple subscription. No per-cover fees. Ever. Noticed something odd, or got an idea? Write to us — we read every message and fix things fast. Your wins are our wins, and the rough edges are ours to fix. Thanks for being with us. Let's go! — The Hostme team