Waitlist.Me vs Hostme v2

Waitlist Me is a waitlist management application for restaurants and other businesses that uses text and phone call notifications to alert customers when it is their turn. Say good bye to paper waitlists and clunky buzzer systems. Waitlist Me is the easiest and most effective way to manage a waitlist and reservations. Raise your level of customer service, make customers happier, and improve your business results. Features: - Add, manage, and serve waiting customers quickly and easily - Simple display of each party's information and status on the waitlist - Send SMS and phone call notifications with the push of a button - Self check-in features for customers via web widget and kiosk mode - Customizable notifications and public waitlist page - Table, section, and floorplan management for restaurants - Assign customers or patients to staff, rooms, or other resources for other businesses - Intuitive reservation and appointment scheduling and calendar - Analytics and downloadable reports - Multi-device syncing - Effective queue management - Multi-place and multi-user management Previously NoshList, the popular restaurant waitlist application, Waitlist Me is customizable to work across all businesses looking for a better way to manage their wait list, reservations, and appointments.

Hi! We're Hostme. For years we've been the reservation book, the waitlist and the floor plan behind thousands of restaurants — from tiny cafes to growing groups. This update is the biggest thing we have ever shipped: we rebuilt Hostme from scratch. Not repainted buttons — rebuilt. It's noticeably faster, smarter and, honestly, just nicer to use. Everything you had is still here, and most of what you kept asking us for finally is too. What's inside: • Guest book and a real CRM — we remember every guest: visit history, favorite table, allergies, birthdays. Tags and auto-tags sort your guests for you, and from there — segments, campaigns, reports and funnels. A guest walks in a second time and it feels like you've known each other for years. • Floor timeline — the whole day's load at a glance. You instantly see where it's busy, where it's empty and where to seat a party of eight. • Floor plan — drawn like in a proper editor, not a millimeter at a time with the mouse. You can even generate it from a photo or a hand-drawn sketch. • Waitlist done properly — promised wait time, place in line and a call timer, with the guest kept in the loop. • Chats from every channel in one window — SMS, WhatsApp, Telegram and the rest are no longer scattered across ten tabs. • Call history — who called, when and what about. Nothing gets lost. • Dashboard and clear reports — bookings, guests and floor load on one screen. In plain language, no spreadsheets to decode. • "Restaurant today" widget on your Home Screen and Lock Screen: floor occupancy, bookings, requests, the waitlist and the guests worth preparing for — VIPs, birthdays, large parties, allergies. • Online bookings from your website, Instagram, Facebook and Google — with deposits, prepayments and your own cancellation rules. Plus a dark theme, push notifications about bookings, and a search that finds any setting and any help article at once — in a couple of seconds. And what hasn't changed: one simple subscription. No per-cover fees. Ever. Noticed something odd, or got an idea? Write to us — we read every message and fix things fast. Your wins are our wins, and the rough edges are ours to fix. Thanks for being with us. Let's go! — The Hostme team