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Waitlist.Me

Waitlist.Me

by Waitlist Me, Inc.

52 ratings
48 reviews
💼 Business
📊 Productivity
Free

Details

Released
November 14, 2012
Updated
October 13, 2026

Features

Developer

Waitlist Me, Inc.
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Waitlist.Me screenshot #1 for iPhone
Waitlist.Me screenshot #2 for iPhone
Waitlist.Me screenshot #3 for iPhone
Waitlist.Me screenshot #4 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐48
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📝6+ tags
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🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 2 months
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About

This app streamlines customer waitlists and reservations for businesses. It replaces manual systems with digital notifications via text and phone calls, improving customer service and operational efficiency. Features include self check-in, customizable alerts, and detailed reporting.

✓Digital waitlist management
✓SMS and phone call notifications
✓Customer self check-in
✓Customizable public waitlist page
✓Reservation and appointment scheduling
✓Analytics and reports
✓Multi-device syncing
Show original description

What users say about Waitlist.Me

Reviews of Waitlist.Me are mixed: the Business app is rated 3.8/5 from 52 App Store ratings. What users like most: easy to use and set up, simple waitlist and reservation application. Top complaints: colors of status can't be updated on iPad, app does not update fast enough. Summarized from real user reviews.

Positive things

  • 👍Easy to use and set up
  • 👍Simple waitlist and reservation application
  • 👍Great for simple scheduling needs
  • 👍Saves time for staff
  • 👍Cost-effective and high ROI
  • 👍Customers can see their place in line
  • 👍Reduces lines and helps with social distancing
  • 👍Quick and easy to get started
  • 👍Reasonable price
  • 👍Removes clutter at the host stand
  • 👍Lightweight and efficient
  • 👍Great for tourism business
  • 👍No bait-and-switch for premium features
  • 👍Free version is truly free

Negative things

  • 🐛Colors of status can't be updated on iPad
  • 🐛App does not update fast enough
  • 🐛Doesn't sync well with the website
  • 🐛Slowest app on the market for iPhone users
  • 🐛Does not stay updated on multiple devices
  • 🐛Customer support is terrible/arrogant
  • 🐛No live chat or phone support
  • 🐛No way to retrieve username and password
  • 🐛App crashes randomly
  • 🐛Names disappear from waiting list
  • 🐛Compatibility issues with iPad system
  • 🐛Cannot get past 'please wait' screen
  • 🐛Wait time quotes need adjustments
  • 🐛Crashes on iPhone 6s
See all reviews

What's New in Waitlist.Me

4.15.2

October 13, 2026

- Bug fixes and improvements.

User reviews

Most RecentHighest RatedLowest Rated

Great Service

This app is easy to use and the customer service has been great!
HTHarbour Trees

The colors of status

The colors of status can’t be updated for both IPad since we updated the app to new version. Also, when we changed the status to blue, but once we refresh the app, it would back to purple or even not refresh.
OOMAZ12345

Slowest app on the market

I fight with this app every single day to simply load stuff. iPhone users only have this issue. All the android users are fine at my work.
Wwtw1993

So Simple

This app has made all the difference in our day to day operations. We have been open for 38 years operating on a first come first serve bases and have struggled to find an app designed for simple waitlist and reservation applications! Look no further people this app is the simplest waitlist app you could ask for. 100% recommend it!
Show more
TTheKouzzinasudbury

Okay App

Been using this app for more than 2yrs, paid the PRO version. Easy to use, but the app does not update fast enough, it doesn’t seem to sync compare to the website. Quite frustrating, I ultimately have to use their website instead of the app. Not recommended for a high traffic restaurant. Reach out to support, no help, only telling me the device used is faulty or internet speed is not fast enough…I use iPhone 13 and Las test version of iPad with up to date iOS and 1gig internet speed.

Company need to concentrate on better improvements on their app for paid customer, don’t mind paying because I’m running a restaurant and it’s one of the cost, but please improve before I find a better solution elsewhere.
Show more
FFriedRiceForDays
See 43 more reviews

Developer apps

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User experience

🐞

Reported Bugs

13 issues

Colors of status cannot be updated on iPad

Bug

Status colors revert after refresh

Bug

Slow loading for iPhone users

Bug

App does not update fast enough / sync issues

Bug

Does not stay updated on multiple devices

Bug

Cannot retrieve username and password

Bug

App keeps saying 'please wait' and never loads

Bug

App crashes randomly, especially when busy

Bug

Names disappear from waiting list after input

Bug

Does not take guests off the waitlist once seated/removed

Bug

Crashes on iPhone 6s

Bug

New update bugs: people not being notified

Bug

Unlimited messaging does not work

Bug
✨

Requested Features

7 requests

Option for additional messages (more than three)

Feature

Feature to add an additional waiting list on the same account

Feature

Export option for names and phone numbers

Feature

Bigger 'add button'

Feature

Ability to turn off wait time estimates completely

Feature

Wait time quotes in 'off' position should not show estimated wait time of 0

Feature

Add reservation capability

Feature

FAQ

What does Waitlist Me do?

Waitlist Me is a digital platform designed to manage customer waitlists and reservations for various businesses. It replaces traditional paper lists and buzzers with an efficient system that notifies customers via text or phone call when their turn is up. This helps businesses improve customer service and streamline operations.

What are the key features of Waitlist Me?

Key features include easy addition and management of waiting customers, sending SMS and phone call notifications, customer self-check-in options via web widget or kiosk mode, customizable notifications, and a public waitlist page. It also offers reservation and appointment scheduling, table/section management for restaurants, and analytics with downloadable reports.

How much does Waitlist Me cost?

The application is free to download and use, with the possibility of in-app purchases. Specific pricing for advanced features or premium services is not detailed in the provided description, but the core functionality is accessible without upfront cost.

Is Waitlist Me compatible with different devices?

Yes, the application supports multi-device syncing, meaning you can manage your waitlist and reservations across various devices simultaneously. This ensures that your team has access to the most up-to-date information regardless of the device they are using.

What types of businesses can use Waitlist Me?

While originally popular with restaurants, Waitlist Me is highly customizable for any business needing to manage a waitlist, reservations, or appointments. This includes medical offices for patient queues, salons for appointment scheduling, and any service-based business that experiences customer flow.