Free

Details

  • Released
  • Updated
  • November 14, 2012
  • August 11, 2026

Features

Waitlist.Me screenshot #1 for iPhone
Waitlist.Me screenshot #2 for iPhone
Waitlist.Me screenshot #3 for iPhone
Waitlist.Me screenshot #4 for iPhone
iphone
ipad
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About

This app streamlines customer waitlists and reservations for businesses. It replaces manual systems with digital notifications via text and phone calls, improving customer service and operational efficiency. Features include self check-in, customizable alerts, and detailed reporting.

Digital waitlist management
SMS and phone call notifications
Customer self check-in
Customizable public waitlist page
Reservation and appointment scheduling
Analytics and reports
Multi-device syncing
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What's New in Waitlist.Me

4.15.0

August 11, 2026

- Fixes and improvements for the "Report an Issue" flow. - Compatibility improvements for the latest iOS version.

User reviews

Great Service

This app is easy to use and the customer service has been great!

The colors of status

The colors of status can’t be updated for both IPad since we updated the app to new version. Also, when we changed the status to blue, but once we refresh the app, it would back to purple or even not refresh.

Slowest app on the market

I fight with this app every single day to simply load stuff. iPhone users only have this issue. All the android users are fine at my work.

So Simple

This app has made all the difference in our day to day operations. We have been open for 38 years operating on a first come first serve bases and have struggled to find an app designed for simple waitlist and reservation applications! Look no further people this app is the simplest waitlist app you could ask for. 100% recommend it!
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Okay App

Been using this app for more than 2yrs, paid the PRO version. Easy to use, but the app does not update fast enough, it doesn’t seem to sync compare to the website. Quite frustrating, I ultimately have to use their website instead of the app. Not recommended for a high traffic restaurant. Reach out to support, no help, only telling me the device used is faulty or internet speed is not fast enough…I use iPhone 13 and Las test version of iPad with up to date iOS and 1gig internet speed.

Company need to concentrate on better improvements on their app for paid customer, don’t mind paying because I’m running a restaurant and it’s one of the cost, but please improve before I find a better solution elsewhere.
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Response from developer

Sorry to hear about your disappointment. In general, iPhones aren't ideal for high volume business applications and their syncing performance can depend more on your network connection and what other applications you have running than whether it is the latest model and has the latest iOS, though it is certainly better to have the latest. There are many things you can do on your side to improve performance. For both iPhones and iPads, restarting the devices on a daily or weekly basis can help performance. Your devices will prioritize some apps over others, so closing out anything you don't need running in the background can help. Getting Waitlist Me whitelisted with any security or firewall features you have is important in some cases. If you have high usage, you can occasionally go into the app and go to the gear icon > Help > Advanced to clear the historical data and speed up the app. Also, we advising using WiFi that is not shared with customers, as multiple devices coming online can kick off other devices and appear to cause syncing issues. Basically, it is often not the maximum download speed you have but how much usage is on the network and how the router handles multiple devices. If you still see issues after taking all of these steps, reach out to us again at support@waitlist.me and we can have an engineer check into it further.

Developer apps

FAQ

What does Waitlist Me do?

Waitlist Me is a digital platform designed to manage customer waitlists and reservations for various businesses. It replaces traditional paper lists and buzzers with an efficient system that notifies customers via text or phone call when their turn is up. This helps businesses improve customer service and streamline operations.

What are the key features of Waitlist Me?

Key features include easy addition and management of waiting customers, sending SMS and phone call notifications, customer self-check-in options via web widget or kiosk mode, customizable notifications, and a public waitlist page. It also offers reservation and appointment scheduling, table/section management for restaurants, and analytics with downloadable reports.

How much does Waitlist Me cost?

The application is free to download and use, with the possibility of in-app purchases. Specific pricing for advanced features or premium services is not detailed in the provided description, but the core functionality is accessible without upfront cost.

Is Waitlist Me compatible with different devices?

Yes, the application supports multi-device syncing, meaning you can manage your waitlist and reservations across various devices simultaneously. This ensures that your team has access to the most up-to-date information regardless of the device they are using.

What types of businesses can use Waitlist Me?

While originally popular with restaurants, Waitlist Me is highly customizable for any business needing to manage a waitlist, reservations, or appointments. This includes medical offices for patient queues, salons for appointment scheduling, and any service-based business that experiences customer flow.