This app streamlines customer waitlists and reservations for businesses. It replaces manual systems with digital notifications via text and phone calls, improving customer service and operational efficiency. Features include self check-in, customizable alerts, and detailed reporting.
What We Love
- ๐ Easy to use and set up
- ๐ Simple waitlist and reservation application
- ๐ Great for simple scheduling needs
- ๐ Saves time for staff
- ๐ Cost-effective and high ROI
- ๐ Customers can see their place in line
- ๐ Reduces lines and helps with social distancing
- ๐ Quick and easy to get started
- ๐ Reasonable price
- ๐ Removes clutter at the host stand
- ๐ Lightweight and efficient
- ๐ Great for tourism business
- ๐ No bait-and-switch for premium features
- ๐ Free version is truly free
Room to Improve
- ๐ Colors of status can't be updated on iPad
- ๐ App does not update fast enough
- ๐ Doesn't sync well with the website
- ๐ Slowest app on the market for iPhone users
- ๐ Does not stay updated on multiple devices
- ๐ Customer support is terrible/arrogant
- ๐ No live chat or phone support
- ๐ No way to retrieve username and password
- ๐ App crashes randomly
- ๐ Names disappear from waiting list
- ๐ Compatibility issues with iPad system
- ๐ Cannot get past 'please wait' screen
- ๐ Wait time quotes need adjustments
- ๐ Crashes on iPhone 6s
