Waitlist.Me User Reviews

Customer Experience

Positive experience77.1% of reviews
Neutral2.1% of reviews
Negative experience20.8% of reviews

~ Based on 48 written reviews from the US App Store.

Is Waitlist.Me Safe?

Waitlist.Me appears mostly safe based on user ratings. AppsHunter Safety Score for Waitlist.Me is 74/100.

This assessment is based on 51 user ratings, with an App Store average of 3.8/5.

Safety Analysis

68.6% of ratings point to a safe experience
3.9% of ratings suggest some concerns
27.5% of ratings point to a risky experience

~ Based on 51 App Store ratings for Waitlist.Me.

Is Waitlist.Me Legit?

Waitlist.Me appears to be a legitimate app. AppsHunter Legitimacy Score for Waitlist.Me is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great Service

This app is easy to use and the customer service has been great!

The colors of status

The colors of status can’t be updated for both IPad since we updated the app to new version. Also, when we changed the status to blue, but once we refresh the app, it would back to purple or even not refresh.

Slowest app on the market

I fight with this app every single day to simply load stuff. iPhone users only have this issue. All the android users are fine at my work.

So Simple

This app has made all the difference in our day to day operations. We have been open for 38 years operating on a first come first serve bases and have struggled to find an app designed for simple waitlist and reservation applications! Look no further people this app is the simplest waitlist app you could ask for. 100% recommend it!
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Okay App

Been using this app for more than 2yrs, paid the PRO version. Easy to use, but the app does not update fast enough, it doesn’t seem to sync compare to the website. Quite frustrating, I ultimately have to use their website instead of the app. Not recommended for a high traffic restaurant. Reach out to support, no help, only telling me the device used is faulty or internet speed is not fast enough…I use iPhone 13 and Las test version of iPad with up to date iOS and 1gig internet speed.

Company need to concentrate on better improvements on their app for paid customer, don’t mind paying because I’m running a restaurant and it’s one of the cost, but please improve before I find a better solution elsewhere.
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Response from developer

Sorry to hear about your disappointment. In general, iPhones aren't ideal for high volume business applications and their syncing performance can depend more on your network connection and what other applications you have running than whether it is the latest model and has the latest iOS, though it is certainly better to have the latest. There are many things you can do on your side to improve performance. For both iPhones and iPads, restarting the devices on a daily or weekly basis can help performance. Your devices will prioritize some apps over others, so closing out anything you don't need running in the background can help. Getting Waitlist Me whitelisted with any security or firewall features you have is important in some cases. If you have high usage, you can occasionally go into the app and go to the gear icon > Help > Advanced to clear the historical data and speed up the app. Also, we advising using WiFi that is not shared with customers, as multiple devices coming online can kick off other devices and appear to cause syncing issues. Basically, it is often not the maximum download speed you have but how much usage is on the network and how the router handles multiple devices. If you still see issues after taking all of these steps, reach out to us again at support@waitlist.me and we can have an engineer check into it further.

Simple and effective

Great for simple scheduling needs and handling walk in clients. Saves time for my staff.

Great service!

This service was great for my business! Easy to use and very helpful. I highly recommend

Big D

Super easy to use, easy to set up. Their support guys are quick and down to earth, laid back, professional.

Happy customer!

This app has been wonderful for my business!

Excellent Bang for the Buck

Perfect software for what we needed. Not ready or willing to play with the “big boys” of the world, Waitlist Me was the perfect fit. Love it.

Amazing

I love this app - provides great service for my business

Updates

It does not stay updated if you have on 2 or more devices

Fantastic app

My staff absolutely loves using this app, it removes clutter at the host stand and we no longer have to use clunky pagers.

Easy to use

Easy way to manage a waitlist and help guests maintain social distancing

The app is easy to use

I’m currently using it in the tax office I work for and it’s easy to use the only thing I wish it would have is the options for additional messages instead of having three messages per person it will be great to have the option to send up to five messages per person and if it would have feature to add an additional waiting list on the same account.
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Response from developer

Glad to hear it is easy for you to use. Thank you for sharing your thoughts on features, and we'll keep those in mind for the future.

GreatApp GreatPrice

We are really enjoying using this at our restaurant. It definitely helps with our waitlist and getting our guests in fast. The only thing we would like to see change is an export option where I can see peoples names and phone numbers. As we are in the year of 2020 and contact tracing is a thing. We need to see peoples names and numbers in the event of coronavirus outbreak.
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Works great for our restaurant group

I oversee 16 locations and use this in all of them. Very cost effective and the ROI is huge.

GREAT

my restaurant has been using this app for over a week! It is stable and has many options you can change to fit your scenario . My customers love being able to see their place in line and my waiting area is clear of people waiting around. I’m turning tables faster because once a text goes out that the table is ready they return to the restaurant
I LOVE IT
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Works great

Works really well for my small business to reduce lines and help with social distancing. The basic features are simple and there are tutorials online for the more setting up advanced features like letting people join the wait list before they arrive.

Simple to use

Quick and easy to get started. Customer support was very fast with answering questions.