Waitlist.Me User Reviews

Customer Experience

Positive experience77.1% of reviews
Neutral2.1% of reviews
Negative experience20.8% of reviews

~ Based on 48 written reviews from the US App Store.

Is Waitlist.Me Safe?

Waitlist.Me appears mostly safe based on user ratings. AppsHunter Safety Score for Waitlist.Me is 74/100.

This assessment is based on 51 user ratings, with an App Store average of 3.8/5.

Safety Analysis

68.6% of ratings point to a safe experience
3.9% of ratings suggest some concerns
27.5% of ratings point to a risky experience

~ Based on 51 App Store ratings for Waitlist.Me.

Is Waitlist.Me Legit?

Waitlist.Me appears to be a legitimate app. AppsHunter Legitimacy Score for Waitlist.Me is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great Service

This app is easy to use and the customer service has been great!

The colors of status

The colors of status can’t be updated for both IPad since we updated the app to new version. Also, when we changed the status to blue, but once we refresh the app, it would back to purple or even not refresh.

Slowest app on the market

I fight with this app every single day to simply load stuff. iPhone users only have this issue. All the android users are fine at my work.

So Simple

This app has made all the difference in our day to day operations. We have been open for 38 years operating on a first come first serve bases and have struggled to find an app designed for simple waitlist and reservation applications! Look no further people this app is the simplest waitlist app you could ask for. 100% recommend it!
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Okay App

Been using this app for more than 2yrs, paid the PRO version. Easy to use, but the app does not update fast enough, it doesn’t seem to sync compare to the website. Quite frustrating, I ultimately have to use their website instead of the app. Not recommended for a high traffic restaurant. Reach out to support, no help, only telling me the device used is faulty or internet speed is not fast enough…I use iPhone 13 and Las test version of iPad with up to date iOS and 1gig internet speed.

Company need to concentrate on better improvements on their app for paid customer, don’t mind paying because I’m running a restaurant and it’s one of the cost, but please improve before I find a better solution elsewhere.
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Simple and effective

Great for simple scheduling needs and handling walk in clients. Saves time for my staff.

Great service!

This service was great for my business! Easy to use and very helpful. I highly recommend

Big D

Super easy to use, easy to set up. Their support guys are quick and down to earth, laid back, professional.

Happy customer!

This app has been wonderful for my business!

Excellent Bang for the Buck

Perfect software for what we needed. Not ready or willing to play with the “big boys” of the world, Waitlist Me was the perfect fit. Love it.

Amazing

I love this app - provides great service for my business

Updates

It does not stay updated if you have on 2 or more devices

Fantastic app

My staff absolutely loves using this app, it removes clutter at the host stand and we no longer have to use clunky pagers.

Easy to use

Easy way to manage a waitlist and help guests maintain social distancing

The app is easy to use

I’m currently using it in the tax office I work for and it’s easy to use the only thing I wish it would have is the options for additional messages instead of having three messages per person it will be great to have the option to send up to five messages per person and if it would have feature to add an additional waiting list on the same account.
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GreatApp GreatPrice

We are really enjoying using this at our restaurant. It definitely helps with our waitlist and getting our guests in fast. The only thing we would like to see change is an export option where I can see peoples names and phone numbers. As we are in the year of 2020 and contact tracing is a thing. We need to see peoples names and numbers in the event of coronavirus outbreak.
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Works great for our restaurant group

I oversee 16 locations and use this in all of them. Very cost effective and the ROI is huge.

GREAT

my restaurant has been using this app for over a week! It is stable and has many options you can change to fit your scenario . My customers love being able to see their place in line and my waiting area is clear of people waiting around. I’m turning tables faster because once a text goes out that the table is ready they return to the restaurant
I LOVE IT
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Works great

Works really well for my small business to reduce lines and help with social distancing. The basic features are simple and there are tutorials online for the more setting up advanced features like letting people join the wait list before they arrive.

Simple to use

Quick and easy to get started. Customer support was very fast with answering questions.