Yelp Guest Manager vs Waitlist.Me
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Yelp Guest Manager
Streamline restaurant operations with a comprehensive system for managing reservations, waitlists, and table assignments. Connect to a large diner network to fill tables faster and keep guests informed. Includes takeout order tracking and an optional self-check-in kiosk.
- Digital reservations and waitlist
- Table management with custom floor maps
- POS integrations
- Takeout order tracking
- Guest self-check-in kiosk
- Automated guest notifications
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Yelp Guest Manager helps restaurants seat the millions of diners booking tables online every day. Let your front-of-house team meet and greet more guests with the power of Waitlisting, Reservations, and Table Management in one system of record. Yelp Guest Manager connects your business to Yelp’s high-intent diner network with powerful features that streamline operations and keep guests happy. Built by industry pros, Yelp Guest Manager is brought to you by a new team of dedicated restaurant experts. Need to see it to believe it? Try for free and join more than 11,000 popular restaurants using Yelp Guest Manager to turn the tables. * Note: This app is for Restaurant businesses. If you're a diner looking to book a table, search ‘waitlist’ or ‘reservations’ on the Yelp App! Yelp Guest Manager features include: • Reservations & Waitlist - Easily add digital reservations and waitlist buttons to your Yelp page and websites so both last-second and plan-ahead diners can book a table from anywhere, receive live status updates to reduce cancellations, and show up right on time. Fill shoulders and turn tables faster by offering multiple ways to book a table with one system of record. • Table management & POS integrations - Gives hosts and servers what they need to run a smoother front-of-house including custom floor maps, custom sections, and POS integrations that automatically update table statuses. • Takeout - Add and track takeout orders so you can see dine-in and dine-out parties in one system. Notify guests with a text message when their food is ready for pick up. • Kiosk - Let your team focus on hospitality by allowing diners to check themselves into a digital waitlist and receive automated wait times and text notifications with their table status. Keep your host from doing data entry and answering the same questions over and over. Available as an add-on to Yelp Guest Manager.
Waitlist.Me
This app streamlines customer waitlists and reservations for businesses. It replaces manual systems with digital notifications via text and phone calls, improving customer service and operational efficiency. Features include self check-in, customizable alerts, and detailed reporting.
- Digital waitlist management
- SMS and phone call notifications
- Customer self check-in
- Customizable public waitlist page
- Reservation and appointment scheduling
- Analytics and reports
- Multi-device syncing
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Waitlist Me is a waitlist management application for restaurants and other businesses that uses text and phone call notifications to alert customers when it is their turn. Say good bye to paper waitlists and clunky buzzer systems. Waitlist Me is the easiest and most effective way to manage a waitlist and reservations. Raise your level of customer service, make customers happier, and improve your business results. Features: - Add, manage, and serve waiting customers quickly and easily - Simple display of each party's information and status on the waitlist - Send SMS and phone call notifications with the push of a button - Self check-in features for customers via web widget and kiosk mode - Customizable notifications and public waitlist page - Table, section, and floorplan management for restaurants - Assign customers or patients to staff, rooms, or other resources for other businesses - Intuitive reservation and appointment scheduling and calendar - Analytics and downloadable reports - Multi-device syncing - Effective queue management - Multi-place and multi-user management Previously NoshList, the popular restaurant waitlist application, Waitlist Me is customizable to work across all businesses looking for a better way to manage their wait list, reservations, and appointments.
Screenshots
Verdict
The clearest difference is review sentiment: Waitlist.Me at 77% against Yelp Guest Manager's 27%. Waitlist.Me also leads on in-app purchases (none vs 1) and iOS requirement (13.0 vs 18.0). Yelp Guest Manager's advantage is rating (4.6 vs 3.8) and ratings volume (1.8K vs 52). On price, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Yelp Guest Manager sells 1 one-off in-app purchase. Waitlist.Me asks for nothing beyond the download.
Yelp Guest Manager holds the better App Store score, 4.6 against 3.8. That said, the two scores are not equally well evidenced: Yelp Guest Manager has 1.8K ratings behind it against 52, so its average is the more settled of the two. Written reviews complicate that: 27% of Yelp Guest Manager's written reviews are positive against 77% of Waitlist.Me's, so the app with the better star average is not the one people write more warmly about.
Yelp Guest Manager ships an update every 3 weeks, Waitlist.Me every 2 months. The most recent releases landed on October 24, 2026 and October 23, 2026 respectively.
| Parameter | Yelp Guest Manager | Waitlist.Me |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (1.8K ratings) — better | 3.8 (52 ratings) |
| Positive reviews | 27.3% of reviews | 77.1% of reviews — better |
| Number of ratings | 1.8K — better | 52 |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 46 MB | 25 MB |
| Age rating | 12+ | 4+ |
| Developer | Yelp | Waitlist Me, Inc. |
Customer experience
Yelp Guest Manager
Waitlist.Me
User reviews
Yelp Guest Manager
From 1.8K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Efficient seating process
- 💡 Helpful for managing wait lists
- ⭐ Overall great app
Room to improve
- 🐛 Frequent crashes and bugs
- 🔨 Poorly designed UI after updates
- 💰 Expensive pricing after acquisition
- 🤯 Frustrating customer support
Waitlist.Me
From 52 App Store ratingsWhat we love
- 👍 Easy to use and set up
- 👍 Simple waitlist and reservation application
- 👍 Great for simple scheduling needs
- 👍 Saves time for staff
- 👍 Cost-effective and high ROI
Room to improve
- 🐛 Colors of status can't be updated on iPad
- 🐛 App does not update fast enough
- 🐛 Doesn't sync well with the website
- 🐛 Slowest app on the market for iPhone users
- 🐛 Does not stay updated on multiple devices
Bugs and requests
Yelp Guest Manager
Reported bugs
4 issues- App won't open after updates
- Reservation/waitlist data not syncing
- Incorrect cover counts displayed
- Inability to properly manage walk-ins
Requested features
4 requests- Customizable table/section management
- Integrated reservation system
- Improved search and filtering options
- Sync across multiple devices
Waitlist.Me
Reported bugs
13 issues- Colors of status cannot be updated on iPad
- Status colors revert after refresh
- Slow loading for iPhone users
- App does not update fast enough / sync issues
- Does not stay updated on multiple devices
Show 8 moreShow fewer
- Cannot retrieve username and password
- App keeps saying 'please wait' and never loads
- App crashes randomly, especially when busy
- Names disappear from waiting list after input
- Does not take guests off the waitlist once seated/removed
- Crashes on iPhone 6s
- New update bugs: people not being notified
- Unlimited messaging does not work
Requested features
7 requests- Option for additional messages (more than three)
- Feature to add an additional waiting list on the same account
- Export option for names and phone numbers
- Bigger 'add button'
- Ability to turn off wait time estimates completely
Show 2 moreShow fewer
- Wait time quotes in 'off' position should not show estimated wait time of 0
- Add reservation capability
In-app purchases
Yelp Guest Manager
- Premier$249.99
Waitlist.Me
No in-app purchases
Questions
Is Yelp Guest Manager free?
Is Waitlist.Me free?
Which has better reviews, Yelp Guest Manager or Waitlist.Me?
Do Yelp Guest Manager or Waitlist.Me have ads?
Which is updated more often, Yelp Guest Manager or Waitlist.Me?
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