gPlex Wallboard vs MRT Buddy

A Wallboard is an interesting feature of the gPlex® contact center (CC) system that presents snapshots of consolidated sets of data on a suitably located monitor. It has a considerable visual impact on its users. It is used by agents, supervisors, and the management of the CC for varied reasons. It captures data from multiple data sources and builds and presents unique bullet point reports on the ongoing operations of the contact center. The data presented on the wallboard is what you, as a gPlex® CC customer, want, i.e. custom custom-designed to suit your needs. gPlex® wallboard helps contact center operations in many ways. The management and supervisors receive efficiency and performance metrics on an ongoing basis, based on which they may take operational decisions to improve performance. Agents get a feel of their performance on a nearly real-time basis, which motivates them to deliver their best efforts to fulfill or exceed the performance target. Increased awareness and improved performance are immediate benefits of the wallboard reporting solution.

MRT Buddy: Your Companion for Seamless Commuting in Dhaka Say goodbye to the hassle of unexpected low balances and keep track of your travel history effortlessly. MRT Buddy allows you to check the current balance and view the last 10 transactions of your Dhaka MRT and Rapid Pass transit cards—all in one convenient app. Key Features: - Instant Balance Updates: Get real-time information on your card balances for both Dhaka MRT and Rapid Pass systems. - Recent Trip History: Access your last 10 transactions to monitor your spending and travel patterns. - User-Friendly Interface: Navigate with ease through a clean and intuitive design. - Secure Access: Your data privacy is our top priority; rest assured that your information is protected. Why MRT Buddy? Daily commuting can be stressful. MRT Buddy aims to reduce that stress by keeping you informed about your transit card balances and recent trips. No more surprises at the station—stay ahead and plan your journeys with confidence. Download MRT Buddy today and make your daily commute smoother than ever!