ATS Enhanced Remote Support vs Glintdesk

ATS Enhanced Remote Support combines our ATS Global Service network of subject matter experts (SMEs) with remote video conferencing and augmented reality (AR) technology to enrich our customer’s support experience with rapid response and quicker issue resolution. This enabling and unifying AR technology allows our SMEs to see exactly what our customer is seeing, so together, we can more efficiently and effectively support their complex and highly automated processes. With full smartphone or headset interoperability, ATS SMEs can collaborate with onsite operators and technicians to expedite analysis and triage, and then provide clear guidance to the onsite personnel to remedy the situation. Instead of describing the issue, ATS SMEs are visually side-by-side and can more quickly support processes such as troubleshooting or maintenance procedures by providing precise verbal instructions supplemented by screen pointing, annotations, screen sharing, videos, images, and all the while, the work group can chat in real-time with automatic language translation to text and text-to-speech in over 60 languages. About Automation Tooling Systems, Inc (ATS) ATS is an industry-leading automation solutions provider to many of the world's most successful companies. ATS uses its extensive knowledge base and global capabilities in custom automation, repeat automation, automation products and value-added solutions including pre-automation and after-sales services, to address the sophisticated manufacturing automation systems and service needs of multinational customers in markets such as life sciences, food & beverage, transportation, consumer products and energy. Founded in 1978, ATS employs over 6,000 people at more than 50 manufacturing facilities and over 75 offices in North America, Europe, Southeast Asia and China.

Fast, secure remote desktop access. Control your PC from anywhere with high FPS. Still worried about forgetting your laptop or needing to access critical files while on the go? Glintdesk provides a professional, high-performance remote desktop solution that instantly turns your iPhone into a portable supercomputer. Whether you're working remotely, providing technical support, or accessing your home PC, Glintdesk ensures a smooth, stable, and secure connection every time. Key Features: • High-Efficiency Remote Control: Experience fluid screen sharing and full device manipulation. • Effortless Connectivity: Easily access computers behind firewalls and proxy servers without complex setups. • Real-time Audio & Video: High-fidelity sound synchronization and real-time video for seamless movies or collaboration. • Bank-Grade Security: Utilizes end-to-end AES-256 encryption to keep your connection and data private. • Ultra-Low Latency: Advanced video compression technology for a lag-free desktop experience. • Built for Touch: Tap where you want to click, or switch to pointer mode for trackpad-style precision. A dedicated keyboard brings Ctrl, Alt, Shift, function keys and arrow keys to your iPhone. Use Cases: • Remote Work: Access your office PC, operate professional software, and view internal files as if you were there. • Tech Support: Bridge the distance to troubleshoot computer issues for friends, family, or clients remotely. • Mobile Entertainment: Run heavy PC games or high-load applications directly on your iPhone. Quick Start Guide: 1. Install the Glintdesk client on both your iPhone and your PC. 2. Log in to the same account on both devices. 3. Done! Select your target computer from the device list to start remote controlling. Please ensure you download the corresponding PC version from our official website for the best experience. If you have any questions, feel free to reach out to us via the developer contact information.