Comparison

Kommo vs Whaticket

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Kommo

This CRM system helps small businesses boost sales by integrating messaging, email, and calls. Manage your sales pipeline, automate tasks, and track team performance from your mobile device.

Highlights
  • Messenger, email, and call integration
  • Live customizable sales dashboard
  • Automation tools (salesbot, templates)
  • Lead generation via business card scanning
  • Mobile sales pipeline management
  • Team performance monitoring
Features
Read full description

Kommo is the world's first messenger-based CRM system, designed to help small businesses take their sales to a different level. Our mobile app is seamlessly integrated with the desktop version and gives you access to your sales tools straight from your phone, providing a unified CRM experience that keeps you connected wherever you are. Unleash the power of messaging Seamlessly connect with your customers through messengers, emails, and calls, all from a single app. Stay ahead with analytics Monitor your sales, tasks, team performance and more from anywhere with the customizable live Dashboard. Automate and thrive Streamline your processes with automation tools like salesbot, templates and digital pipeline. Save time and focus on what matters most - growing your business. Increase lead generation Capture leads on the go by scanning business cards, importing your address book, or quickly adding contacts. Never miss a deal with instant lead addition to your pipeline. Sales pipeline at your fingertips Access and manage your sales pipeline from your phone whenever you need to. Log into your account or sign up for a 14-day free trial to effortlessly manage your sales pipeline, navigate performance, and collaborate with your team anytime, anywhere.

About

Whaticket

Features
Read full description

Whaticket is a customer service platform for teams. This app is the companion for support agents of companies that use Whaticket: answer customer conversations across channels, manage tickets, collaborate with teammates through internal chats, and never miss a message with real-time push notifications. KEY FEATURES • Answer customer conversations from your assigned queues • Organize work with tickets: open, pending, and resolved • Internal chat with teammates • Contact management • Real-time push notifications for new messages • Quick replies, media, and voice messages Whaticket is a business tool. An active company account is required — accounts are created and managed by your organization on whaticket.com. There are no in-app purchases; access is provided through your company's existing Whaticket subscription.

Screenshots

Kommo4 screens
Whaticket4 screens

Verdict

The call

The clearest difference is update cadence: Whaticket at daily against Kommo's every 10 days. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Kommo ships an update every 10 days, Whaticket daily. The most recent releases landed on October 7, 2026 and October 4, 2026 respectively.

Scorecard1 real difference · 9 level
Kommo versus Whaticket: the parameters behind the verdict, then further details
ParameterKommoWhaticket
PriceFreeFree
Rating4.3 (12 ratings) — better—
Positive reviews84.6% of reviews—
Number of ratings12 — better—
Update frequencyEvery 10 daysDaily — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, Apple WatchiPhone, iPad, iPod — better
Requires iOS16.015.0 — better
Further details — not scored
Size182 MB3 MB
Age rating+44+
DeveloperTerimpol S.A.Whaticket LLC

In-app purchases

None

Kommo

No in-app purchases

None

Whaticket

No in-app purchases

Questions

Is Kommo free?
Kommo is free to download, with no in-app purchases.
Is Whaticket free?
Whaticket is free to download, with no in-app purchases.
Do Kommo or Whaticket have ads?
Neither Kommo nor Whaticket shows ads.
Which is updated more often, Kommo or Whaticket?
Kommo ships an update every 10 days, and Whaticket daily. Most recently, Kommo was updated on October 7, 2026 and Whaticket on October 4, 2026.

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