KabelSync K vs Convin

KabelSync's K-Phone app securely processes the valuable data from your OMS nightly. It then organizes your patients into SmartPatient Groups. This enables us to trigger automated and live communication via text, email, mail, and voice. We are able to deliver the right message to the right patient at the right time. We sync with Blueprint, CounselEar, Sycle, HearForm, and more! Our K-Phone system integrates messages from FB Messenger, Google My Business, Instagram, TikTok and more. It is one amazingly powerful unified communication system. Ever miss a call? No worries every missed caller automatically gets a text. Need your staff to reach out to particular patients for follow-up? No worries, our system will call your staff and allow them to connect the call directly with the patient. KabelSync tracks activity to your website from organic searches and paid Google Ads. When someone users our web chat feature, you see what page they are on when they chat and how they got to that page. Our automation’s ultimate goal is to create a live conversation via text, voice, and then a live conversation in your clinic.

With Convin you can take the power of getting all the Conversation Analysis and intelligence on the go. Convin lets you get all the analytics related to your call or chat conversations on the move wherever you go with the accessibility of just your smartphone. Multiple Dashboards We have Multiple Dashboards helping us to understand the stats and analytics related to the following Team Level Analytics - Shows us analytics related to multiple teams Rep Level Analytics - Shows us analytics related to multiple reps Parameter Level Analytics - Shows us analytics related to the different parameters for a call and the scoring for each one of them Violations - Shows us the analytics for the multiple violations that are occurring across the conversations. Filters Filters lets you choose the custom set of data and we have extensive list of filters to choose from such as Team, Reps, Call Duration, Date Range for the calls and much more Detailed Analysis For all the Dashboard, we have the option to view the detailed view with trends related to Rep and team performance which helps to understand the performance improvement or decrease with time. Notifications Get notified with all the important updates related to the call or chat conversations with the help of push notifications.