Dispatch1 vs Hammer Dialer

The Dispatch1 App is the core operating platform that allows Kinettix’s delivery team, clients, and vendors to be fully integrated. Working from one tool, the app enables our techs or their managers to view all available tickets, work instructions, contact information, checkout procedures and more. This app helps streamline communications and submitting invoices to Kinettix once work is completed. Features include: • See address, date and time, and other ticket details • Upload ticket deliverables • Complete ticket check-in and check-out procedures • Submit invoices • See ticket opportunities (Kinettix feels like these tickets are a good fit based on event proximity, required competencies, etc.) • Modify your profile with skills, competencies, certificate of insurance and more. • Create technician profiles

Hammer Dialer is a mobile phone system built for automotive dealerships. Make and receive calls to customers directly from your mobile device using your dealership's business number. Features: - Make and receive VoIP calls over Wi-Fi or cellular data - Full call history with status tracking (answered, missed, busy) - Real-time call notifications with VoIP push — never miss a customer calling back - Native iOS call integration with CallKit - Switch between multiple dealership accounts - Mute, speaker, and keypad controls during calls Built for Dealership Teams: - Sales associates and BDC reps - Sales managers and team leads - F&I managers - Service and follow-up teams Hammer Dialer uses your dealership's existing Hammer platform account. Contact your dealership administrator for login credentials.