UH MyChart vs CGM MEDISOFT
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
UH MyChart
Manage your healthcare conveniently for yourself and your family. Schedule appointments, view test results, communicate with your care team, and pay bills. Connect with other healthcare organizations and share your medical record securely.
- Schedule and manage appointments
- Review test results and health information
- Communicate with your care team
- View and pay medical bills
- Connect with Apple Health
- Share medical records securely
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University Hospitals (UH) MyChart is a personalized health app that helps you conveniently manage care for yourself and your family members. With the UH MyChart app you can: • Schedule and manage appointments, including in-person visits and video visits. • Review test results, medications, immunization history and other health information. • Communicate with your primary care team. • View and pay your medical bills. • Connect your account to Apple Health to pull health-related data from your personal devices right into MyChart. • View your After Visit Summary® for past visits, along with any clinical notes your provider has recorded and shared with you. • Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations. • Securely share your medical record from anywhere with anyone who has Internet access. • Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. To access UH MyChart, you must create an account. Access is free and secure.
CGM MEDISOFT
This app allows medical practices to manage appointments, capture charges, and transmit patient data remotely. It streamlines administrative tasks, enabling staff to access practice management features from any internet-connected location.
- Remote practice management access
- Patient demographic and payment entry
- Electronic signature for office policies
- Appointment creation, editing, and deletion
- Charge and diagnosis capture
- Customizable electronic superbill
- Secure data transmission
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Do you want to help your Practice run smarter, optimize reimbursement, and improve productivity? Do you want the power of your practice management system in the palm of your hand----accessed from anywhere? Combine the power of the CGM MEDISOFT mobile app, a free application for the iPad and iPad Mini, with CGM MEDISOFT v28 or CGM MEDISOFT v29 for the CGM MEDISOFT Practice Management System. CGM MEDISOFT on the iPad provides the ability for your patient to enter their specific demographic and payment information along with review and sign your office policy documents electronically versus a clipboard of papers. CGM MEDISOFT enables you to instantly create, edit or delete patient appointments and also capture your charges and diagnoses using a customizable electronic superbill (no more paper superbills!). Easily transmit charges, diagnosis codes, and notes to your biller or front desk - on the go or in the office - from anywhere with an Internet connection. Now you can be productive and connected while at home, on the road, at the hospital or care facility.
Screenshots
Verdict
The clearest difference is rating: CGM MEDISOFT at 5.0 against UH MyChart's 4.2. CGM MEDISOFT also leads on update cadence (every 5 weeks vs every 6 months) and iOS requirement (11.0 vs 16.2). UH MyChart's advantage is ratings volume (3K vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CGM MEDISOFT holds the better App Store score, 5.0 against 4.2. That said, the two scores are not equally well evidenced: UH MyChart has 3K ratings behind it against 1, so its average is the more settled of the two.
UH MyChart ships an update every 6 months, CGM MEDISOFT every 5 weeks. Both last shipped on November 14, 2026.
| Parameter | UH MyChart | CGM MEDISOFT |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (3K ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 49.5% of reviews | — |
| Number of ratings | 3K — better | 1 |
| Update frequency | Every 6 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Requires iOS | 16.2 | 11.0 — better |
| Further details — not scored | ||
| Size | 176 MB | 74 MB |
| Age rating | 17+ | 17+ |
| Developer | University Hospitals Health System, Inc. | e-MDs |
Customer experience
UH MyChart
CGM MEDISOFT
Bugs and requests
UH MyChart
Reported bugs
5 issues- Links in emails not working
- Inability to send messages to providers
- Inconsistent display of appointment information
- Inaccurate or missing medical history data
- Repeated login issues and app crashes
Requested features
5 requests- Ability to add and manage all providers in one place
- Streamlined prescription refill process
- Improved search and filtering options
- Seamless integration with other healthcare apps
- More detailed and user-friendly instructions
CGM MEDISOFT
Not enough reviews yet to summarise bugs or requests.
In-app purchases
UH MyChart
No in-app purchases
CGM MEDISOFT
No in-app purchases
Questions
Is UH MyChart free?
Is CGM MEDISOFT free?
Which has better reviews, UH MyChart or CGM MEDISOFT?
Do UH MyChart or CGM MEDISOFT have ads?
Which is updated more often, UH MyChart or CGM MEDISOFT?
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