Comparison

UH MyChart vs CGM MEDISOFT

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

UH MyChart

Manage your healthcare conveniently for yourself and your family. Schedule appointments, view test results, communicate with your care team, and pay bills. Connect with other healthcare organizations and share your medical record securely.

Highlights
  • Schedule and manage appointments
  • Review test results and health information
  • Communicate with your care team
  • View and pay medical bills
  • Connect with Apple Health
  • Share medical records securely
Features
Read full description

University Hospitals (UH) MyChart is a personalized health app that helps you conveniently manage care for yourself and your family members. With the UH MyChart app you can: • Schedule and manage appointments, including in-person visits and video visits. • Review test results, medications, immunization history and other health information. • Communicate with your primary care team. • View and pay your medical bills. • Connect your account to Apple Health to pull health-related data from your personal devices right into MyChart. • View your After Visit Summary® for past visits, along with any clinical notes your provider has recorded and shared with you. • Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations. • Securely share your medical record from anywhere with anyone who has Internet access. • Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. To access UH MyChart, you must create an account. Access is free and secure.

About

CGM MEDISOFT

This app allows medical practices to manage appointments, capture charges, and transmit patient data remotely. It streamlines administrative tasks, enabling staff to access practice management features from any internet-connected location.

Highlights
  • Remote practice management access
  • Patient demographic and payment entry
  • Electronic signature for office policies
  • Appointment creation, editing, and deletion
  • Charge and diagnosis capture
  • Customizable electronic superbill
  • Secure data transmission
Features
Read full description

Do you want to help your Practice run smarter, optimize reimbursement, and improve productivity? Do you want the power of your practice management system in the palm of your hand----accessed from anywhere? Combine the power of the CGM MEDISOFT mobile app, a free application for the iPad and iPad Mini, with CGM MEDISOFT v28 or CGM MEDISOFT v29 for the CGM MEDISOFT Practice Management System. CGM MEDISOFT on the iPad provides the ability for your patient to enter their specific demographic and payment information along with review and sign your office policy documents electronically versus a clipboard of papers. CGM MEDISOFT enables you to instantly create, edit or delete patient appointments and also capture your charges and diagnoses using a customizable electronic superbill (no more paper superbills!). Easily transmit charges, diagnosis codes, and notes to your biller or front desk - on the go or in the office - from anywhere with an Internet connection. Now you can be productive and connected while at home, on the road, at the hospital or care facility.

Screenshots

UH MyChart4 screens
CGM MEDISOFT4 screens

Verdict

The call

The clearest difference is rating: CGM MEDISOFT at 5.0 against UH MyChart's 4.2. CGM MEDISOFT also leads on update cadence (every 5 weeks vs every 6 months) and iOS requirement (11.0 vs 16.2). UH MyChart's advantage is ratings volume (3K vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CGM MEDISOFT holds the better App Store score, 5.0 against 4.2. That said, the two scores are not equally well evidenced: UH MyChart has 3K ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

UH MyChart ships an update every 6 months, CGM MEDISOFT every 5 weeks. Both last shipped on November 14, 2026.

Scorecard4 real differences · 6 level
UH MyChart versus CGM MEDISOFT: the parameters behind the verdict, then further details
ParameterUH MyChartCGM MEDISOFT
PriceFreeFree
Rating4.2 (3K ratings)5.0 (1 ratings) — better
Positive reviews49.5% of reviews—
Number of ratings3K — better1
Update frequencyEvery 6 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple WatchiPhone, iPad, iPod
Requires iOS16.211.0 — better
Further details — not scored
Size176 MB74 MB
Age rating17+17+
DeveloperUniversity Hospitals Health System, Inc.e-MDs

Customer experience

UH MyChart

All ratings2,354 ratings
Positive79.1%
Neutral6.1%
Negative14.8%
Written reviews206 reviews
Positive49.5%
Neutral16.0%
Negative34.5%

CGM MEDISOFT

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

UH MyChart

Reported bugs

5 issues
  • Links in emails not working
  • Inability to send messages to providers
  • Inconsistent display of appointment information
  • Inaccurate or missing medical history data
  • Repeated login issues and app crashes

Requested features

5 requests
  • Ability to add and manage all providers in one place
  • Streamlined prescription refill process
  • Improved search and filtering options
  • Seamless integration with other healthcare apps
  • More detailed and user-friendly instructions

CGM MEDISOFT

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

UH MyChart

No in-app purchases

None

CGM MEDISOFT

No in-app purchases

Questions

Is UH MyChart free?
UH MyChart is free to download, with no in-app purchases.
Is CGM MEDISOFT free?
CGM MEDISOFT is free to download, with no in-app purchases.
Which has better reviews, UH MyChart or CGM MEDISOFT?
CGM MEDISOFT is rated higher. UH MyChart averages 4.2 out of 5 from 3K ratings, while CGM MEDISOFT averages 5.0 from 1 ratings.
Do UH MyChart or CGM MEDISOFT have ads?
Neither UH MyChart nor CGM MEDISOFT shows ads.
Which is updated more often, UH MyChart or CGM MEDISOFT?
UH MyChart ships an update every 6 months, and CGM MEDISOFT every 5 weeks. Most recently, UH MyChart was updated on November 14, 2026 and CGM MEDISOFT on November 14, 2026.

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