Comparison

UH MyChart vs MyDevoted

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

UH MyChart

Manage your healthcare conveniently for yourself and your family. Schedule appointments, view test results, communicate with your care team, and pay bills. Connect with other healthcare organizations and share your medical record securely.

Highlights
  • Schedule and manage appointments
  • Review test results and health information
  • Communicate with your care team
  • View and pay medical bills
  • Connect with Apple Health
  • Share medical records securely
Features
Read full description

University Hospitals (UH) MyChart is a personalized health app that helps you conveniently manage care for yourself and your family members. With the UH MyChart app you can: • Schedule and manage appointments, including in-person visits and video visits. • Review test results, medications, immunization history and other health information. • Communicate with your primary care team. • View and pay your medical bills. • Connect your account to Apple Health to pull health-related data from your personal devices right into MyChart. • View your After Visit Summary® for past visits, along with any clinical notes your provider has recorded and shared with you. • Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations. • Securely share your medical record from anywhere with anyone who has Internet access. • Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. To access UH MyChart, you must create an account. Access is free and secure.

About

MyDevoted

Manage your healthcare needs on the go. Access your member ID, schedule appointments, find doctors, and track payments. Complete health forms and view important plan documents.

Highlights
  • View member ID card
  • Schedule medical visits
  • Find a doctor
  • Track payment requests
  • Complete health forms
  • Access plan documents
Features
Read full description

Take the Devoted difference wherever you go. View your member ID card, get paid back, and book visits all in the MyDevoted app. Get the care you need: - View your member ID card - Track referrals and authorizations - Schedule Devoted Medical visits - Find a doctor - Search covered medications Make and request payments: - Ask to get paid back for Wellness Bucks and eligible claims - Check the status of your payment requests - Pay your monthly premium and Medicare Prescription Payment Plan bills Fill out key forms: - Tell us who can receive your protected health information - Complete your Health Connections Checklist - Complete a health risk assessment (HRA), if required View your mail and plan documents: - Opt in to paperless delivery - Check your Devoted mail - Access your plan documents Manage your Food & Home Card (if your plan has one): - Attest that you qualify for the card - Activate your card - Check your balance and purchases

Screenshots

UH MyChart4 screens
MyDevoted4 screens

Verdict

The call

The clearest difference is update cadence: MyDevoted at monthly against UH MyChart's every 6 months. UH MyChart's advantage is ratings volume (2.4K vs 35). On price, rating, review sentiment and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

UH MyChart holds the better App Store score, 4.3 against 4.1. That said, the two scores are not equally well evidenced: UH MyChart has 2.4K ratings behind it against 35, so its average is the more settled of the two. Written reviews point the same way: 52% of UH MyChart's written reviews are positive against 50% of MyDevoted's.

UpkeepUpdate frequency

UH MyChart ships an update every 6 months, MyDevoted monthly. The most recent releases landed on September 26, 2026 and September 1, 2026 respectively.

Scorecard2 real differences · 8 level
UH MyChart versus MyDevoted: the parameters behind the verdict, then further details
ParameterUH MyChartMyDevoted
PriceFreeFree
Rating4.3 (2.4K ratings) — better4.1 (35 ratings)
Positive reviews51.5% of reviews — better50.0% of reviews
Number of ratings2.4K — better35
Update frequencyEvery 6 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple WatchiPhone, iPad, iPod
Requires iOS16.215.4 — better
Further details — not scored
Size176 MB32 MB
Age rating17+12+
DeveloperUniversity Hospitals Health System, Inc.Devoted Health, Inc.

Customer experience

UH MyChart

All ratings2,354 ratings
Positive79.1%
Neutral6.1%
Negative14.8%
Written reviews194 reviews
Positive51.5%
Neutral16.0%
Negative32.5%

MyDevoted

All ratings14 ratings
Positive85.7%
Neutral0.0%
Negative14.3%
Written reviews4 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

Bugs and requests

UH MyChart

Reported bugs

5 issues
  • Links in emails not working
  • Inability to send messages to providers
  • Inconsistent display of appointment information
  • Inaccurate or missing medical history data
  • Repeated login issues and app crashes

Requested features

5 requests
  • Ability to add and manage all providers in one place
  • Streamlined prescription refill process
  • Improved search and filtering options
  • Seamless integration with other healthcare apps
  • More detailed and user-friendly instructions

MyDevoted

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

UH MyChart

No in-app purchases

None

MyDevoted

No in-app purchases

Questions

Is UH MyChart free?
UH MyChart is free to download, with no in-app purchases.
Is MyDevoted free?
MyDevoted is free to download, with no in-app purchases.
Which has better reviews, UH MyChart or MyDevoted?
UH MyChart is rated higher. UH MyChart averages 4.3 out of 5 from 2.4K ratings, while MyDevoted averages 4.1 from 35 ratings.
Do UH MyChart or MyDevoted have ads?
Neither UH MyChart nor MyDevoted shows ads.
Which is updated more often, UH MyChart or MyDevoted?
UH MyChart ships an update every 6 months, and MyDevoted monthly. Most recently, UH MyChart was updated on September 26, 2026 and MyDevoted on September 1, 2026.

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