UH MyChart vs MyDevoted
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
UH MyChart
Manage your healthcare conveniently for yourself and your family. Schedule appointments, view test results, communicate with your care team, and pay bills. Connect with other healthcare organizations and share your medical record securely.
- Schedule and manage appointments
- Review test results and health information
- Communicate with your care team
- View and pay medical bills
- Connect with Apple Health
- Share medical records securely
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University Hospitals (UH) MyChart is a personalized health app that helps you conveniently manage care for yourself and your family members. With the UH MyChart app you can: • Schedule and manage appointments, including in-person visits and video visits. • Review test results, medications, immunization history and other health information. • Communicate with your primary care team. • View and pay your medical bills. • Connect your account to Apple Health to pull health-related data from your personal devices right into MyChart. • View your After Visit Summary® for past visits, along with any clinical notes your provider has recorded and shared with you. • Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations. • Securely share your medical record from anywhere with anyone who has Internet access. • Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. To access UH MyChart, you must create an account. Access is free and secure.
MyDevoted
Manage your healthcare needs on the go. Access your member ID, schedule appointments, find doctors, and track payments. Complete health forms and view important plan documents.
- View member ID card
- Schedule medical visits
- Find a doctor
- Track payment requests
- Complete health forms
- Access plan documents
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Take the Devoted difference wherever you go. View your member ID card, get paid back, and book visits all in the MyDevoted app. Get the care you need: - View your member ID card - Track referrals and authorizations - Schedule Devoted Medical visits - Find a doctor - Search covered medications Make and request payments: - Ask to get paid back for Wellness Bucks and eligible claims - Check the status of your payment requests - Pay your monthly premium and Medicare Prescription Payment Plan bills Fill out key forms: - Tell us who can receive your protected health information - Complete your Health Connections Checklist - Complete a health risk assessment (HRA), if required View your mail and plan documents: - Opt in to paperless delivery - Check your Devoted mail - Access your plan documents Manage your Food & Home Card (if your plan has one): - Attest that you qualify for the card - Activate your card - Check your balance and purchases
Screenshots
Verdict
The clearest difference is update cadence: MyDevoted at monthly against UH MyChart's every 6 months. UH MyChart's advantage is ratings volume (2.4K vs 35). On price, rating, review sentiment and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
UH MyChart holds the better App Store score, 4.3 against 4.1. That said, the two scores are not equally well evidenced: UH MyChart has 2.4K ratings behind it against 35, so its average is the more settled of the two. Written reviews point the same way: 52% of UH MyChart's written reviews are positive against 50% of MyDevoted's.
UH MyChart ships an update every 6 months, MyDevoted monthly. The most recent releases landed on September 26, 2026 and September 1, 2026 respectively.
| Parameter | UH MyChart | MyDevoted |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (2.4K ratings) — better | 4.1 (35 ratings) |
| Positive reviews | 51.5% of reviews — better | 50.0% of reviews |
| Number of ratings | 2.4K — better | 35 |
| Update frequency | Every 6 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Requires iOS | 16.2 | 15.4 — better |
| Further details — not scored | ||
| Size | 176 MB | 32 MB |
| Age rating | 17+ | 12+ |
| Developer | University Hospitals Health System, Inc. | Devoted Health, Inc. |
Customer experience
UH MyChart
MyDevoted
Bugs and requests
UH MyChart
Reported bugs
5 issues- Links in emails not working
- Inability to send messages to providers
- Inconsistent display of appointment information
- Inaccurate or missing medical history data
- Repeated login issues and app crashes
Requested features
5 requests- Ability to add and manage all providers in one place
- Streamlined prescription refill process
- Improved search and filtering options
- Seamless integration with other healthcare apps
- More detailed and user-friendly instructions
MyDevoted
Not enough reviews yet to summarise bugs or requests.
In-app purchases
UH MyChart
No in-app purchases
MyDevoted
No in-app purchases
Questions
Is UH MyChart free?
Is MyDevoted free?
Which has better reviews, UH MyChart or MyDevoted?
Do UH MyChart or MyDevoted have ads?
Which is updated more often, UH MyChart or MyDevoted?
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