National Grid Charge Smart NY vs Infinity Solar Systems
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
National Grid Charge Smart NY
This app allows users to connect their National Grid account and enroll in a smart charging program. It facilitates the connection of electric vehicles or chargers through existing manufacturer login details.
- Connect National Grid account
- Enroll in smart charging program
- Connect vehicle or charger
- Use existing manufacturer login
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Download the National Grid Charge Smart NY app. Connect your National Grid account. Connect your vehicle or charger using your existing manufacturer login details to enroll in the program.
Infinity Solar Systems
Monitor your solar panel installation progress from initial survey to final activation. Receive real-time updates and smart notifications to stay informed throughout the process. Easily access support and manage your project details securely.
- Track installation process
- Real-time project status updates
- Smart notifications for milestones
- In-app support and ticketing
- Secure login and data protection
- View survey and installation progress
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Switching to solar? Stay updated at every step with the Infinity Energy app. Infinity Energy makes it easy for you to track your solar installation journey—right from scheduling your site survey to final system activation. Designed for a smooth, transparent, and user-first experience, the app keeps you informed and in control. Key Features of Infinity Energy: Track Your Installation Process Follow every step of your solar journey—from survey scheduling to project completion. Instantly check whether your survey is scheduled, passed, or if the installation has started. Project Status in Real-Time No more guessing! See live updates on: - Site Survey Status - Document Approval - Project Start Date - Installation Progress - Final Completion & Activation Smart Notifications Get timely alerts if your survey is pending, scheduled, or if the project moves to the next milestone. Support & Ticketing System Need help? Easily contact the Infinity Energy support team or raise a ticket from within the app. All your queries—solved in one place. Quick Registration & Secure Login Create your account in seconds and access real-time data with full data security. Why Use Infinity Energy? We’re on a mission to make your solar switch simple, smooth, and worry-free. With Infinity Energy, your entire installation journey is at your fingertips. Stay informed. Stay confident. Go solar with Infinity. Safe, Secure & Private We care about your data. Infinity Energy uses secure encryption and follows best practices to protect your personal information.
Screenshots
Verdict
The clearest difference is rating: Infinity Solar Systems at 5.0 against National Grid Charge Smart NY's 4.3. Infinity Solar Systems also leads on iOS requirement (16.4 vs 18.6). National Grid Charge Smart NY's advantage is ratings volume (295 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Infinity Solar Systems holds the better App Store score, 5.0 against 4.3. That said, the two scores are not equally well evidenced: National Grid Charge Smart NY has 295 ratings behind it against 1, so its average is the more settled of the two.
National Grid Charge Smart NY ships an update monthly, Infinity Solar Systems every 2 months. The most recent releases landed on October 22, 2026 and October 7, 2026 respectively.
| Parameter | National Grid Charge Smart NY | Infinity Solar Systems |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (295 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 20.4% of reviews | — |
| Number of ratings | 295 — better | 1 |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone |
| Requires iOS | 18.6 | 16.4 — better |
| Further details — not scored | ||
| Size | 75 MB | 63 MB |
| Age rating | 4+ | 4+ |
| Developer | National Grid plc | Infinity Energy |
Customer experience
National Grid Charge Smart NY
Infinity Solar Systems
Bugs and requests
National Grid Charge Smart NY
Reported bugs
58 issues- App needs update but no update available
- Vehicle account needs reconnection errors
- Charger shows offline after factory reset
- App conflicts with car manufacturer apps (Tesla, Toyota)
- Intermittently functional, stops working
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- Does not read anything correctly
- Super glitchy, stops charging sometimes
- Live session shows percentage but no other info
- Does not work with Prius Prime
- Keeps telling user app is out of date
- No opportunity to update in App Store
- No residential account connected despite login
- Won't pair with Tesla
- Charging sessions at home show 'away from home'
- App blocks charging even during off-peak hours
- Wrong calculations for kWh values
- Missed monthly incentive due to incorrect values
- Won't sign into National Grid account
- Doesn't sync to car properly, loses connection
- Rarely registers charging
- No solar option under smart tab
- Half the time doesn't charge to set limit
- Starts charging at wrong times
- General issues with car not charging
- Unable to boost charge
- Unreliable charging, uncertainty about overnight charge
- Shows wildly incorrect data for charging times/amounts
- Bug in computing off-peak hours
- Phantom on-peak charging, false records
- Creates phantom charges during on-peak
- Does not allow changing car model after incorrect selection
- Smart charging schedule doesn't work
- Car won't charge when linked to app
- App keeps not allowing password entry
- Only registers charging ~50-60% of the time
- Accurate charging data only on rare occasions
- Vehicle status offline
- Never records charging sessions
- Tesla showing offline, doesn't charge off-peak
- No longer works, won't load info
- Vehicle update fails
- Instructions are wrong
- App and car incompatible
- Inconsistent charging schedule timing
- Issue with National Grid VTOU paperwork
- App says ineligible despite eligible rate plan
- Nightmare signing up, account issues
- Confused between plugged-in times and actual off-peak charging
- Ineligible address
- Locked out of on-peak charging
- NYS account ineligible after app removal
- Hijacks Tesla app charging functions
- Force to pair multiple vehicles
- Requires constant GPS and spare keys for Tesla
- Set vehicle to Leaf incorrectly
- Glitchy first month, lost connection to vehicle
- Cannot override settings when away from home
- Unenroll button inaccessible
Requested features
8 requests- Update app to connect
- Option to delete/unlink charger
- Support for more vehicle brands (GM, Honda)
- Solar charging option
- Improved user interface
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- Better customer support responsiveness
- Clearer documentation on VTOU paperwork
- Ability to restart interview/fix vehicle details
Infinity Solar Systems
Not enough reviews yet to summarise bugs or requests.
In-app purchases
National Grid Charge Smart NY
No in-app purchases
Infinity Solar Systems
No in-app purchases
Questions
Is National Grid Charge Smart NY free?
Is Infinity Solar Systems free?
Which has better reviews, National Grid Charge Smart NY or Infinity Solar Systems?
Do National Grid Charge Smart NY or Infinity Solar Systems have ads?
Which is updated more often, National Grid Charge Smart NY or Infinity Solar Systems?
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