SoftBCom Service Desk Mobile vs ESMS Stackerbee

Automated business processes of your company going mobile. All objects are now available to users their mobiles or tablets: tasks, requests, inquiries, approvals, letters, comments, files. – No-code – Drag and drop – Comments – Phone and address recognition – Offline mode – Push notifications – Geolocation One app for different user roles: MOBILE SOLUTION FOR DISTRIBUTED TEAMS Brings together all the colleagues within a business process: – Support experts working from out of the office – Engineers in the field – People in multi-office structures – Service teams Open requests can be processed and monitored from anywhere: – Prompt registration of new requests – Change of status, of the person in charge, etc. – Notification of any changes and activities – Context search – Receiving and updating of key information – Creating tasks within the request solution MOBILE CLIENT FOR TEAM LEADERS AND TOP MANAGERS A full-fledged leader’s workplace – Provides access to corporate info – Participation in multi-step approvals – Initiation and approval of applications and tasks – Comments on decisions – Monitoring – Performance control – Escalation MOBILE CLIENT FOR CUSTOMERS A supporting communication channel – Registration of new requests – Additional info from service divisions through comments – Access to knowledge base – Tracking of request processing progress – Confirmation and resumption of request processing – Feedback upon request completion

Employee Self Management Suit Software (ESMS) Our integrated Employee Self Management Suit Software, coupled with a user-friendly mobile app, combines Human Resource Management System (HRMS), Field Force Management Event Management and Customer Relationship Management (CRM) functionalities to offer a comprehensive solution for modern businesses. For HR professionals, our software streamlines administrative tasks, reducing the manual workload associated with data entry and paperwork. It automates processes such as leave approvals, allowing for quicker response times and improved communication. The mobile app ensures that employees can stay connected and engaged with HR processes, fostering a more collaborative and responsive work environment.