Convo Call vs Eclipse Scheduling

Convo Call is the next-generation VRS app from Convo, the only Deaf-owned Video Relay Service provider. Built from the ground up for the Deaf and hard-of-hearing community — one app for all your VRS calls. Your conversation. Your moment. Your call. WHY CONVO CALL Convo Call replaces Convo VRS and Convo Link as the new standard for making VRS calls. Same VRS number, same interpreters you trust, a completely new experience. We design every call around you. You lead the conversation. Our interpreters are here to make sure your message comes through — naturally and respectfully. FEATURES Better Call Quality — Clear, smooth video calls built on a brand new foundation. Sharper video and more stable connections. Text Chat During Calls — Send and receive messages with interpreters during calls for easier communication and coordination. All-New Design — A modern, clean interface that's easy to use from your very first call. Interpreter Teaming — For longer or more complex calls, interpreter teaming keeps your conversation clear and steady. Voice Carry Over (VCO) — Speak for yourself during VRS calls when you choose. 911 and 988 Access — Reach emergency help quickly when you need it. International Calls — Call to and from numbers abroad with a Convo Passport. Set it up before you travel. Log In Your Way — Use your VRS number or email address to log in. HOW TO GET STARTED 1. Download Convo Call 2. Log in with your VRS number or email and password 3. Start having conversations Already using Convo VRS or Convo Link? Your VRS number stays the same. Just download, log in, and go. Don't have a Convo account yet? Sign up at convo.io/us/signup ABOUT CONVO Convo is the only Deaf-owned VRS provider in the United States. We believe you should always maintain ownership of your call. Built by the Deaf community, for the Deaf community. NEED HELP? Visit our support page at convo.io/us/support or email support@convorelay.com. Also check out Convo for Zoom — interpreters in your Zoom meetings. Same VRS number.

Eclipse Scheduling: The Integrated Platform for Accessibility Agencies and Language Service Providers. Is your agency or organization seeking a powerful solution to optimize your service operations, enhance the efficiency of service provider pairing, and improve overall client service delivery? Eclipse Scheduling is a comprehensive platform designed for language service providers (LSP's) and accessibility service agencies to seamlessly manage their network of contracted or staff service providers. This mobile app serves as the essential tool for your interpreters, translators, co-navigators, note-takers, and other accessibility professionals, connecting them directly to your agency's assignments, billing, credentialing and communication channels. For Service Agencies – Optimize Your Operations: Eclipse Scheduling provides a convenient, centralized means for agencies to: • Centralized Provider Management: Gain real-time oversight of all your contracted service providers' schedules, credentials, and availability. • Streamlined Assignment Dispatch: Effortlessly send and manage assignments, ensuring the right provider is matched to every job. • Simplified Billing & Invoicing: Automate agency-side billing processes, reducing administrative burden and ensuring accurate financial records. • Enhanced Agency-Provider Communication: Facilitate instant, secure communication channels between your dispatch team and field providers. • Ensure Compliance: Easily track and verify provider credentials, supporting your agency's regulatory requirements. For Your Service Providers – Tools for On-the-Go Efficiency: Once integrated with an Eclipse Scheduling agency, your providers can: • Obtain Directions to Assignments: Get turn-by-turn navigation directly within the app for punctual arrival. • Instantly Communicate with Admin Support: Real-time chat with your agency's admin team for quick queries and urgent assistance. • Effortlessly Create Invoices: Generate accurate, professional invoices for their services directly linked to agency assignments. • Manage Professional Credentials: Keep all their certifications and licenses organized and up-to-date for agency verification. • Accept & Return Assignments: Seamlessly manage their workload, accepting new jobs or returning assignments as their schedule changes, all in sync with your agency. Seamless Integration, Intuitive Design: Eclipse Scheduling is not a standalone app for individual clients. It's built to integrate with the Eclipse Scheduling platform used by your agency, ensuring a cohesive and efficient ecosystem. We've designed this app to be intuitive, efficient, and reliable for both agency administrators and their service providers, fostering better collaboration and reducing friction. Elevate your accessibility service delivery. Recommend Eclipse Scheduling to your agency today! Effortless Scheduling, Extraordinary Results!