Bolster Research Study vs Empathic Communication

**The Bolster app is provided as part of a research study hosted by the University of North Carolina at Chapel Hill (IRB #25-1793) and can only be accessed by the study team and active study participants who have provided informed consent. The app will only collect information from individuals who access the app with a login and password provided through this channel. No personal identifiers are stored within the app, and linking data to a specific individual can only be done with a key kept by the research team.** Bolster is a self-guided wellness tool developed for caregivers of young adults at risk for or currently experiencing symptoms of psychosis. Bolster provides support to caregivers by providing information about psychosis, symptoms, and treatment, communication skills to use with their loved one, step-by-step guides for common caregiving challenges, and a tracking feature to note patterns of symptom severity. If you are interested in and think you might be eligible for the research study in which Bolster is tested, please visit bolsternc.org to learn more.

What You Get With This App A straightforward, click‑through method that helps you calm angry or sad people and de‑escalate tense situations. The guide walks you through simple steps, and going through it before engaging in an argument or before opening a tough topic of conversation will reduce the stress and risk of conflict. Why It Works Everyone naturally seeks to be heard and understood. When you provide genuine, non‑judgmental listening, the other person feels respected, which lowers defensive reactions and opens the path to calmer, more constructive dialogue. This method leverages that basic human need, making it an effective tool for easing anger, soothing sadness, and restoring harmony in everyday interactions.