MedXCom vs DocUpdate
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MedXCom
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Take control of your medical communications today with MedXCom! This secure app is for health care providers and their staff who are existing customers of the MedXCom service. To learn more about MedXCom please visit our website. Features included: • View patient’s medical history while taking urgent call • Secure HIPAA-compliant instant messaging with any patient or healthcare provider in your practice • Access history and profiles of recent patients and hear voicemail messages left • Return patient calls via the MedXCom app with caller id privacy protection • All calls arranged through MedXCom are recorded and transcribed Using this app to manage your patient communications allows your practice to bill for reimbursable calls and telephone consults. All calls and data communication are secure and HIPAA compliant. Calls made via the MedXCom app are recorded and archived to mitigate your medical malpractice liability risk and for easy retrieval of call recordings.
DocUpdate
This app provides busy clinicians with mobile-first tools to streamline their workflow. It offers free e-prescribing to numerous pharmacies, patient communication features including a medical translator, and access to a concierge service for pharmaceutical company interactions.
- Free e-prescribing to 65,000+ pharmacies
- DocUpdate Concierge for sample requests
- Medical translator in 20+ languages
- Patient communication tools
- Mobile-first tools for busy clinicians
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DocUpdate is a free e-prescribing app building mobile-first tools for today's busy clinicians. We help physicians, nurse practitioners, and PAs get more done in less time. From e-prescribing and patient communication, to connecting with reps and manufacturers, our tools are designed for real-world workflows, whether you're in the clinic, rounding, or on the go. What you can do with DocUpdate: • E-prescribe to 65,000+ pharmacies nationwide. 100% free. • Access DocUpdate Concierge, your assistant for requesting samples, rep visits, and other support directly from pharmaceutical companies. • Communicate clearly with patients using our medical translator in 20+ languages Download DocUpdate now to access all these features and more right from your phone!
Screenshots
Verdict
The clearest difference is ads: MedXCom at none against DocUpdate's shown. DocUpdate's advantage is chart position (#194 vs unranked). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MedXCom ships an update every 8 days, DocUpdate fortnightly. The most recent releases landed on September 28, 2026 and September 29, 2026 respectively.
| Parameter | MedXCom | DocUpdate |
|---|---|---|
| Price | Free | Free |
| Rating | — | 4.8 (2.8K ratings) — better |
| Positive reviews | — | 60.8% of reviews |
| Number of ratings | — | 2.8K — better |
| Update frequency | Every 8 days — better | Fortnightly |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | — | Free with in-app purchases |
| Best chart rank | — | #194 — better |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 16.4 | 15.6 — better |
| Further details — not scored | ||
| Size | 50 MB | 96 MB |
| Age rating | 17+ | 17+ |
| Developer | Giffen Solutions, Inc | Docupdate |
Bugs and requests
MedXCom
Not enough reviews yet to summarise bugs or requests.
DocUpdate
Reported bugs
4 issues- Registration process fails for some users
- Prescriptions not reaching pharmacies as expected
- Inability to prescribe to certain pharmacies or areas
- App crashes or freezes during use
Requested features
5 requests- Ability to customize prescription quantities
- Support for veterinarians and other non-physician prescribers
- Improved pharmacy search functionality
- Prescription database/formulary integration
- Ability to document prescription notes
In-app purchases
MedXCom
No in-app purchases
DocUpdate
No in-app purchases









