Olo Expo vs Tattle

Olo Expo is a restaurant order management system that streamlines and simplifies the online ordering process for restaurant staff. It empowers restaurant operators to manage all their direct orders and third-party marketplace delivery platform orders in one place. With Expo, restaurants can monitor and manage order statuses, track delivery drivers, and optimize kitchen workflows in real-time, all while maintaining a seamless and consistent guest experience across all channels.

Turn guest feedback into actionable insights. Tattle is the ultimate reputation management tool for restaurant operators, General Managers, and multi-unit owners. Access all your guest data, reviews, and operational metrics in one unified inbox—so you can improve guest satisfaction without being tied to a desk. UNIFIED FEEDBACK INBOX Stop juggling apps. Tattle centralizes everything: - All-in-One Feed: View proprietary surveys, ratings, photos, and comments. - Review Management: Monitor Google, Yelp, Facebook, and TripAdvisor in real-time. - Instant Replies: Respond to guests and reviewers directly from the app. - Smart Filters: Sort by channel (Dine-in, Delivery, Takeout) or day-part to spot trends. AI-POWERED COACHING Take the guesswork out of operations. Tattle’s algorithms work like a personal analyst: - Automated Objectives: The app automatically identifies the #1 operational category (e.g., Speed, Accuracy, Culinary) you need to fix to boost your Guest Experience Rating (GER). - Monthly Focus: Get clear, data-backed goals for your team every month. - Predicted Impact: See exactly how much your scores will rise if you hit your objectives. REAL-TIME ANALYTICS Make data-driven decisions on the fly with a clear dashboard: - Guest Experience Rating (GER): Track your 1-5 star operational score. - Top Box: Visualize your percentage of 5-star perfection. - Incident & Recovery Rates: Monitor complaints and resolution speed. - Trend Analysis: Compare performance over 7, 30, or 90 days. RECOVER LOST REVENUE Don't let a bad experience become a bad review. - Smart Alerts: Get notified instantly about low-scoring feedback. - Direct Messaging: Chat with guests to resolve issues and win them back. - Revenue Tracking: See exactly how much revenue you’ve saved through recovery. BUILT FOR OPS LEADERS - Multi-Location Support: Switch between restaurant locations instantly. - Manager-Focused: Designed for GMs who need to manage the floor and their reputation. - Secure: Biometric login (Face ID/Touch ID) keeps data safe. Download Tattle today and give your team the insights they need to deliver 5-star hospitality.