Comparison

OnBrand360® by Steritech vs CustomerFirst Solutions

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

OnBrand360® by Steritech

This business assessment tool helps multi-location companies ensure consistent brand experiences. It collects and presents data to empower teams to meet operational, service, and safety standards. Users can validate location alignment with organizational standards and implement corrective actions.

Highlights
  • Brand experience assessment
  • Data collection and reporting
  • Self-assessment tools
  • Corrective action processes
  • Organizational trending
  • Customizable standards
Features
Read full description

Steritech’s OnBrand360® assessment app is designed to help multi-location units deliver their brand experience every time, everywhere. Prior to using this application, you need an OnBrand360® username and password as part of your company’s services with Steritech. Developed by third-party assessment pioneer Steritech, OnBrand360® is a breakthrough, proprietary software platform that collects, compiles, and presents information in ways that make big data digestible and actionable. This secure, intuitively designed platform powers assessments conducted by Steritech, as well as Steritech clients enrolled in the company's OpsCheck Self-Assessment service. EMPOWER YOUR TEAMS TO DELIVER ON YOUR BRAND PROMISES A consistent, on-brand experience at every location, every time is critical to customer satisfaction, employee safety, and your bottom line. Maintaining these standards across multiple locations can be a challenge. Empower your location-level teams with the tools they need to meet your operational, service, safety, and customer experience vision with Steritech's OpsCheck Self-Assessment service. This robust tool helps your team learn what processes are important to your business and build muscle memory to execute them. Using OnBrand360® technology, your teams can validate their location's alignment with your organizational standards on their own time. THE BENEFITS OF USING OPSCHECK • With regular use, increases individual location formal assessment scores by as much as 29% • Incorporate both industry best practices and your custom standards for top performance • Access organizational trending and robust reporting through Steritech OnBrand360® technology’s centralized data capture • Allows locations to implement their own closed-loop corrective action processes

About

CustomerFirst Solutions

This platform simplifies the ordering process for businesses on mobile devices. It offers an intuitive interface for placing orders, managing invoices, and tracking deliveries across multiple locations. Users can efficiently find products and access important financial statements.

Highlights
  • Streamlined mobile ordering
  • At-a-glance dashboard
  • Intelligent product search
  • Order from custom lists and history
  • Access invoices and A/R statements
  • Order using par levels
Features
Read full description

"CustomerFirst is a cutting-edge ordering platform, from Performance Foodservice and Vistar, featuring a streamlined ordering experience specifically designed for your mobile phone, an at-a-glance dashboard highlighting what you need to know, and intelligent search to find the right products at a moment’s notice. Users are empowered to order from custom lists, order guides, purchase history, and more. Invoice and A/R statements are right at your fingertips for all of your locations. Our user-friendly interface and intuitive features provide a level of efficiency and convenience like never before. Best-in-class features: • Place orders from your phone • Access your orders across locations • View open orders, deliveries, and order history • View invoices, statements, and POD docs • Search for new items • Order using par levels"

Screenshots

OnBrand360® by Steritech4 screens
CustomerFirst Solutions4 screens

Verdict

The call

OnBrand360® by Steritech and CustomerFirst Solutions both sit at 4.4 stars, but that hides the real split: 100% of OnBrand360® by Steritech's written reviews are positive against 67% of CustomerFirst Solutions's. OnBrand360® by Steritech also leads on update cadence (monthly vs every 3 months). CustomerFirst Solutions's advantage is ratings volume (30 vs 5). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.4 for OnBrand360® by Steritech against 4.4 for CustomerFirst Solutions. That said, the two scores are not equally well evidenced: CustomerFirst Solutions has 30 ratings behind it against 5, so its average is the more settled of the two. Written reviews are what separate them: 100% of OnBrand360® by Steritech's written reviews are positive against 67% of CustomerFirst Solutions's.

UpkeepUpdate frequency

OnBrand360® by Steritech ships an update monthly, CustomerFirst Solutions every 3 months. The most recent releases landed on October 8, 2026 and October 9, 2026 respectively.

Scorecard3 real differences · 7 level
OnBrand360® by Steritech versus CustomerFirst Solutions: the parameters behind the verdict, then further details
ParameterOnBrand360® by SteritechCustomerFirst Solutions
PriceFreeFree
Rating4.4 (5 ratings)4.4 (30 ratings)
Positive reviews100.0% of reviews — better66.7% of reviews
Number of ratings530 — better
Update frequencyMonthly — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.515.1 — better
Further details — not scored
Size78 MB35 MB
Age rating4+4+
DeveloperThe Steritech Group, Inc.PERFORMANCE FOOD GROUP, INC.

Customer experience

OnBrand360® by Steritech

All ratings5 ratings
Positive80.0%
Neutral20.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

CustomerFirst Solutions

All ratings30 ratings
Positive83.3%
Neutral0.0%
Negative16.7%
Written reviews3 reviews
Positive66.7%
Neutral0.0%
Negative33.3%

In-app purchases

None

OnBrand360® by Steritech

No in-app purchases

None

CustomerFirst Solutions

No in-app purchases

Questions

Is OnBrand360® by Steritech free?
OnBrand360® by Steritech is free to download, with no in-app purchases.
Is CustomerFirst Solutions free?
CustomerFirst Solutions is free to download, with no in-app purchases.
Which has better reviews, OnBrand360® by Steritech or CustomerFirst Solutions?
OnBrand360® by Steritech and CustomerFirst Solutions are both rated 4.4 out of 5 on the App Store, from 5 and 30 ratings respectively.
Do OnBrand360® by Steritech or CustomerFirst Solutions have ads?
Neither OnBrand360® by Steritech nor CustomerFirst Solutions shows ads.
Which is updated more often, OnBrand360® by Steritech or CustomerFirst Solutions?
OnBrand360® by Steritech ships an update monthly, and CustomerFirst Solutions every 3 months. Most recently, OnBrand360® by Steritech was updated on October 8, 2026 and CustomerFirst Solutions on October 9, 2026.

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