MSP Process vs Addigy Self Service

Using SMS, Chat, email, phone, and push-notification channels, MSPP uses the client-preferred communication medium for end-user verification (EUV), rapid ticket creation and response, and scheduling. Our Mobile Technician app lets you communicate with all parties in a seamless and secure fully integrated Managed environment.

Addigy Self Service allows device users access to a curated library of apps and tools provided by their IT administrators, so they can download what they need when they need it without asking IT, and be more productive on the go with their Addigy enrolled mobile devices. Addigy specializes in Apple device management, providing IT teams the ability to quickly and efficiently oversee their company device fleet. Our platform is tailored to meet your business needs, offering solutions for compliance and security, device setup, monitoring, and maintenance, all while ensuring an optimal user experience. Key Features for App Users: - App Library: Download only the apps approved by your company or IT administrator. - App Information: Description, Category, Size are automatically displayed with the latest information. - Company Info: Access company information without hassle. - Secure and Exclusive: Enjoy peace of mind with secure access to company resources. - App Categories and Filtering: Filter and find apps faster based on certain categories. - Streamlined Searching: A user-friendly search feature that lets you quickly find the apps or tools you are looking for. - On-Demand Productivity: Access the tools you need, whenever and wherever you need them. - Dark Mode Support: An optional visual mode that offers a darker color scheme, designed to be easier on the eyes, especially in low-light environments. - Device information: See the hardware model and the software version right within the app. Key Features for Companies and IT Administrators: - Pre-Approve Apps: Utilize the Volume Purchase Program (VPP) to easily select and distribute apps in bulk. - One-Click Solution: Simplified app distribution. - App Details: No need to add more information about apps. We take care of finding and Displaying: Description, Category, Size, Version. - Automatic Organization: Don’t worry about needing to manually categorize your apps. We do that automatically for you to save you time! - Contact Details: Keep your contact information updated within the app. - Personalization Options: Enhance the app with your logo, descriptions, and contact details to make it uniquely yours. - Trustworthy and Secure: Enhance user trust with your company branding. - Fast Setup: Deploy Self Service quickly and efficiently, getting started in just a few minutes. - Welcome Screen for First-Time Users: Greet new users with a customized welcome screen displaying your company name and logo, fostering a sense of trust and familiarity from the first use. NOTE: Addigy Self Service requires that your device is managed by your organization using Addigy.