Comparison

Coverage Map vs IBM Software Support

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Coverage Map

This app provides a crowdsourced map of cellular network performance and coverage across the US, Canada, UK, and Puerto Rico. Users can view real-time speed test data, compare carrier performance, and check signal strength in specific areas. It also includes a built-in speed test to contribute to the map.

Highlights
  • Crowdsourced speed test map
  • Real-time performance data
  • Download, upload, and latency details
  • Carrier and network type filters
  • Built-in speed test functionality
  • Signal strength mapping (US only)
  • Data-driven coverage reports (US only)
Features
Read full description

Coverage Map helps you find the #1 cell phone carrier in your area. It is a crowdsourced map of cellular networks in the US, Canada, United Kingdom, and Puerto Rico with more countries launching soon. SPEED TEST MAP (All Countries) • Highly accurate: see real-world performance reported by users • Real-time: map updates in real-time as new data comes in • Rich detail: tap any square to see download speeds, upload speeds, and latency for all carriers in that area • Powerful filters: filter by carrier, LTE/5G, download speeds, upload speeds, or see your speed tests only • Helpful color profiles: default, heat map, and best carrier help you visualize and understand the data • Easy to understand: see what carrier performs best in an area at a glance with the Best Carrier color profile BUILT-IN SPEED TEST (All Countries) • Test your speeds: see how fast your LTE or 5G connection is by running a speed test • Accurate results: get accurate results for download speed, upload speed, and latency • Recurring tests: run up to 500 recurring tests automatically and customize the pause duration between tests • Set a data limit: limit how much data the app can use • Tag your tests: tag a test as indoor, outdoor, driving, or other • Improve the Speed Map: running a speed test automatically contributes to the fastest-growing crowdsourced map of cellular networks (note: if your country is not currently supported, when we do launch in your country all of your tests will instantly be mapped and will show up on the map) SIGNAL STRENGTH MAP (US only) • Check reception: see where each carrier has great, good, or poor coverage • Compare coverage footprints: toggle between carriers to see how coverage footprints compare in different areas • Data for every location: the Signal Strength Map uses data from the FCC Broadband Collection, which has coverage data for the continental U.S., Alaska, and Hawaii COVERAGE REPORT MAP (US only) • Data-driven reports: the Coverage Report Map aggregates all available data points to generate detailed reports of cellular coverage & performance in every state, county, city, and ZIP code • Percentage covered: see what percentage of an area each carrier covers • Weighted median: see weighted median values for download speed, upload speeds, and latency for a better picture of real-world cellular performance • Carrier rankings: see what carrier ranks best for coverage, speed, reliability, and overall performance in every area • Distribution graphs: see the distribution graphs for download speeds, upload speeds, and latency • Performance by time of day: see how data speeds vary over the course of day as network traffic picks up Terms of Use and Privacy Policy: https://coveragemap.com/privacy-policy

About

IBM Software Support

This application streamlines support case management for businesses. Users can view open support tickets, access detailed case information, and escalate urgent issues directly from their mobile devices. It aims to improve efficiency and response times for clients.

Highlights
  • View company support cases
  • Access case details and status
  • See case ownership and updates
  • Escalate cases from mobile
  • Receive urgent alerts
  • Contact Support Execs
Read full description

Introducing IBM Software Support, our ultimate solution to enhance our Support Clients and revolutionize their service experience. Say good-bye to standard response times and hello to more efficiency and effectiveness. With this app, you can effortlessly identify your company’s open support cases, access to relevant details and elevate a case in the same place. App Key Features: • Ability to see a list with the support cases opened by my company. • Ability to see selected case details, status, updates, who is working on it (ownership). • Ability to easily escalate my cases through my phone or tablet, including the possibility of receiving alerts and reaching out to Support Execs for urgent situations. • And there is more to come…

Screenshots

Coverage Map4 screens
IBM Software Support4 screens

Verdict

The call

The clearest difference is ads: IBM Software Support at none against Coverage Map's shown. IBM Software Support also leads on monetization model (free vs free with in-app purchases) and rating (5.0 vs 4.7). Coverage Map's advantage is ratings volume (824 vs 1) and update cadence (fortnightly vs every 2 months). On price, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

IBM Software Support holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Coverage Map has 824 ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

Coverage Map ships an update fortnightly, IBM Software Support every 2 months. The most recent releases landed on November 12, 2026 and November 7, 2026 respectively.

Scorecard6 real differences · 4 level
Coverage Map versus IBM Software Support: the parameters behind the verdict, then further details
ParameterCoverage MapIBM Software Support
PriceFreeFree
Rating4.7 (824 ratings)5.0 (1 ratings) — better
Positive reviews68.1% of reviews—
Number of ratings824 — better1
Update frequencyFortnightly — betterEvery 2 months
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better17.6
Further details — not scored
Size69 MB37 MB
Age rating4+17+
DeveloperCoverage Map LLCIBM

Customer experience

Coverage Map

All ratings798 ratings
Positive92.2%
Neutral2.5%
Negative5.3%
Written reviews138 reviews
Positive68.1%
Neutral9.4%
Negative22.5%

IBM Software Support

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Coverage Map

Reported bugs

4 issues
  • Frequent crashes when viewing maps
  • Speed test failures and timeouts
  • Inconsistent speed test results
  • Incorrect location detection

Requested features

5 requests
  • Low data mode
  • Offline coverage map downloads
  • Ability to set test duration and frequency
  • Display cell tower locations
  • Expand to international coverage

IBM Software Support

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Coverage Map

No in-app purchases

None

IBM Software Support

No in-app purchases

Questions

Is Coverage Map free?
Coverage Map is free to download, with no in-app purchases.
Is IBM Software Support free?
IBM Software Support is free to download, with no in-app purchases.
Which has better reviews, Coverage Map or IBM Software Support?
IBM Software Support is rated higher. Coverage Map averages 4.7 out of 5 from 824 ratings, while IBM Software Support averages 5.0 from 1 ratings.
Do Coverage Map or IBM Software Support have ads?
Coverage Map shows ads; IBM Software Support does not.
Which is updated more often, Coverage Map or IBM Software Support?
Coverage Map ships an update fortnightly, and IBM Software Support every 2 months. Most recently, Coverage Map was updated on November 12, 2026 and IBM Software Support on November 7, 2026.

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