TRMH Service vs MPI Technical Assistance

TRMH Service is designed for Southern States Material Handling for their employees and customers by Hive Quick Response, LLC. This app is based on the Hive Quick Response Solution and will improve communication with their customers. Hive Quick Response Solution - How It Works (Simplifies with real time status communication) - Cloud Technology – Real Time Connection, creates Analytical Data - Scan the equipment encrypted decal with the App pulls correct machine data - Click if the machine is Operational Yes or No (Allows Prioritizing down equipment) - Describe Issue as best as possible to inform your service supplier - Take photos of issue to show the issue (photos become data for future analytics) - Hit Send and the request is immediately at the service supplier with the right info - Pre-dispatch planning is now possible to plan parts and technical expertise - 45 Seconds or less the above is complete by the requester and immediately actionable

Used in reference to Medical Packaging's product line, look up a variety common issues and find easy solutions to get your machine back up and running, without assistance from a tech support rep! Solutions will feature step-by-step instructions, and in some cases detailed pictures or links to instructional videos. Easily find MPI tech support contact info if further assistance is needed by accessing the Contact Us page or hitting the Help button at any point along the way. **Disclaimer: This app does not fully encompass all products, or possible issues and solutions. The issues and solutions offered in this app are meant to be user-friendly and generally simple. To discuss all possible scenarios, continued troubleshooting, or to schedule a service, please reach out to MPI tech support using the info provided on the Help and Contact Us screens!