HelpDesk+ vs Secure AI
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HelpDesk+
This utility app allows users to receive support for issues they encounter by generating a ticket. It provides a direct channel for users to communicate their problems and receive assistance.
- Generate support tickets
- Receive assistance
- Direct user support channel
- Issue reporting
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User can get support against their generated ticket
Secure AI
This smart home security app offers real-time video monitoring and instant alerts for your door locks and doorbell cameras. It provides remote access, HD live streaming, two-way audio, and motion detection for comprehensive home protection.
- Real-time video monitoring
- Instant alerts
- Remote access
- HD live streaming
- Two-way audio
- Motion detection
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Secure AI is a smart home security app designed to work seamlessly with your smart door locks and doorbell cameras. It provides real-time video monitoring, instant alerts, and remote access—so you always know who’s at your door and what’s happening around your home. Enjoy smooth HD live streaming, two-way audio, motion detection, and intelligent alerts for complete peace of mind. Whether you’re at home or away, Secure AI helps you protect your family, monitor deliveries, and manage access with just a tap. Stay safe, stay connected — anytime, anywhere. - Cloud terms of use：https://www.apple.com/legal/internet-services/itunes/dev/minterms/
Screenshots
Verdict
The clearest difference is rating: Secure AI at 4.0 against HelpDesk+'s 2.7. HelpDesk+'s advantage is in-app purchases (none vs 21) and update cadence (every 3 weeks vs every 2 months). On price, ads, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Secure AI sells 15 in-app purchases, starting at $3.99 per month. HelpDesk+ asks for nothing beyond the download.
Secure AI holds the better App Store score, 4.0 against 2.7. That said, the two scores are not equally well evidenced: HelpDesk+ has 12 ratings behind it against 1, so its average is the more settled of the two.
HelpDesk+ ships an update every 3 weeks, Secure AI every 2 months. The most recent releases landed on September 29, 2026 and October 4, 2026 respectively.
| Parameter | HelpDesk+ | Secure AI |
|---|---|---|
| Price | Free | Free |
| Rating | 2.7 (12 ratings) | 4.0 (1 ratings) — better |
| Positive reviews | — | 0.0% of reviews |
| Number of ratings | 12 — better | 1 |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 13.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 6 MB | 428 MB |
| Age rating | 17+ | 4+ |
| Developer | CLUB MALWA PRIVATE LIMITED | King Xin Industry Limited |
Customer experience
HelpDesk+
Secure AI
In-app purchases
HelpDesk+
No in-app purchases
Secure AI
- AI Alerts | Entry | Monthly$3.991 Month
- ENTRY · Month$5.591 Month
- AI Alerts | Entry | Monthly2 variants$5.991 Month
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- AI Alerts | Premium | Monthly2 variants$6.991 Month
- AI Alerts | Entry | Yearly$39.991 Year
- AI Alerts | Premium | Yearly2 variants$49.901 Year
- AI Alerts | Premium | Yearly7 Days trial$49.901 Year
- ENTRY · Year$55.901 Year
- AI Alerts | Entry | Yearly2 variants$55.901 Year
- AI Alerts | Premium | Yearly7 Days trial$64.901 Year
- AI Alerts | Premium | Yearly3 variants$64.901 Year
- Past 7-day Motion Video 31-day$5.99
- AI Alerts | Premium | 1-Month$7.99
- Past 7-day Full Video 31-day$8.99
Show 1 moreShow fewer
- AI Alerts | Premium | 1-Year$69.99
