Comparison

DIRECTV TECH PROTECT vs Protection 360 HomeTech

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

DIRECTV TECH PROTECT

Manage your tech protection plan and access personalized tech support for your connected devices. Get help with repairs, replacements, and troubleshooting through articles, videos, and live chat with tech pros.

Highlights
  • Manage tech protection plans
  • Access device-specific articles and videos
  • File and track repair/replacement claims
  • Get live tech support via call or chat
  • Remote device connection for troubleshooting
  • Support for various home electronics
Features
Read full description

Having connected devices as part of your home tech life is great since it keeps things running smoothly. But keeping up with multiple connected devices can be complicated. That’s where the DIRECTV TECH PROTECT app comes in. It’s personalized tech support right at your fingertips and hassle-free repair and replacement protection. Manage your tech protection plan and benefits with the DIRECTV TECH PROTECT app. • Register your home office and entertainment devices to access thousands of device-specific articles and videos, how-to tips and tricks, and step-by-step quick fixes — all curated by our tech pros. • View protection plan details, including service fees, from one convenient spot. • File and track your claims easily and get immediate help. • Check the latest repair or replacement status on your device. • Get to the bottom of your tech challenges with help from live tech pros via call or chat. • Enjoy unlimited tech support for your home electronics and technology such as laptops, computers, smartphones, printers, routers, game consoles, smart TVs, wireless speakers, and smart thermostats. • Connect remotely and securely with a tech pro via smartphone screen or camera share to get quick fixes.

About

Protection 360 HomeTech

Manage your home tech protection plan, access live tech support, and view your benefits. Easily file claims, track repairs, and get device-specific tips. Exclusively for Protection 360 HomeTech plan users.

Highlights
  • View coverage details
  • Inventory home tech
  • File claims
  • Track repair status
  • 24/7 live tech support
  • Device tips and tricks
Read full description

Protection 360™ HomeTech lets you manage your protection plan, access live tech support and view your benefits for your covered home tech (smartphones excluded*). With this easy-to-use app, you can get the most out of your plan, including: * View your coverage details * Add and keep inventory of the tech you want to cover in your home * Step-by-step process to help you file a claim * Status updates on your repair or replacement * 24/7 access to a live tech pro via call or chat to help you set up, connect, and troubleshoot your home electronics * Access to thousands of device-specific tips and tricks This app is exclusively available for users with the Protection 360 HomeTech protection plan with T-Mobile.

Screenshots

DIRECTV TECH PROTECT4 screens
Protection 360 HomeTech4 screens

Verdict

The call

The clearest difference is rating: Protection 360 HomeTech at 3.8 against DIRECTV TECH PROTECT's 3.2. Protection 360 HomeTech also leads on update cadence (every 6 weeks vs every 3 months) and ratings volume (94 vs 12). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Protection 360 HomeTech holds the better App Store score, 3.8 against 3.2. That said, the two scores are not equally well evidenced: Protection 360 HomeTech has 94 ratings behind it against 12, so its average is the more settled of the two.

UpkeepUpdate frequency

DIRECTV TECH PROTECT ships an update every 3 months, Protection 360 HomeTech every 6 weeks. The most recent releases landed on October 24, 2026 and October 23, 2026 respectively.

Scorecard3 real differences · 7 level
DIRECTV TECH PROTECT versus Protection 360 HomeTech: the parameters behind the verdict, then further details
ParameterDIRECTV TECH PROTECTProtection 360 HomeTech
PriceFreeFree
Rating3.2 (12 ratings)3.8 (94 ratings) — better
Positive reviews—0.0% of reviews
Number of ratings1294 — better
Update frequencyEvery 3 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.115.1
Further details — not scored
Size91 MB91 MB
Age rating4+4+
DeveloperAssurant, IncorporatedT-Mobile

Customer experience

DIRECTV TECH PROTECT

All ratings12 ratings
Positive50.0%
Neutral8.3%
Negative41.7%

Protection 360 HomeTech

All ratings93 ratings
Positive69.9%
Neutral1.1%
Negative29.0%
Written reviews8 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

DIRECTV TECH PROTECT

No in-app purchases

None

Protection 360 HomeTech

No in-app purchases

Questions

Is DIRECTV TECH PROTECT free?
DIRECTV TECH PROTECT is free to download, with no in-app purchases.
Is Protection 360 HomeTech free?
Protection 360 HomeTech is free to download, with no in-app purchases.
Which has better reviews, DIRECTV TECH PROTECT or Protection 360 HomeTech?
Protection 360 HomeTech is rated higher. DIRECTV TECH PROTECT averages 3.2 out of 5 from 12 ratings, while Protection 360 HomeTech averages 3.8 from 94 ratings.
Do DIRECTV TECH PROTECT or Protection 360 HomeTech have ads?
Neither DIRECTV TECH PROTECT nor Protection 360 HomeTech shows ads.
Which is updated more often, DIRECTV TECH PROTECT or Protection 360 HomeTech?
DIRECTV TECH PROTECT ships an update every 3 months, and Protection 360 HomeTech every 6 weeks. Most recently, DIRECTV TECH PROTECT was updated on October 24, 2026 and Protection 360 HomeTech on October 23, 2026.

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