Asurion vs DIRECTV TECH PROTECT
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Asurion
Manage your technology protection plans and get expert support for your devices. File claims, track repairs, and troubleshoot issues with your mobile and home tech. Access plan benefits and receive helpful setup tips.
- File claims
- Track repairs and replacements
- Chat with tech experts
- Troubleshoot device issues
- View protection plan benefits
- Get proactive tech tips
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Help and support for your technology is just a tap away. The Asurion app provides a seamless way to manage your protection plan and get the most out of your tech. With the Asurion app, you can: FILE CLAIMS • File a claim with Asurion • Track device repairs and replacements GET SUPPORT • Chat with our team of trained Asurion Experts • Troubleshoot issues with your mobile device and home technology UNDERSTAND YOUR BENEFITS & TECH • Easily find your protection plan benefits • Access proactive tips for device setup, OS upgrades, and other relevant topics
DIRECTV TECH PROTECT
Manage your tech protection plan and access personalized tech support for your connected devices. Get help with repairs, replacements, and troubleshooting through articles, videos, and live chat with tech pros.
- Manage tech protection plans
- Access device-specific articles and videos
- File and track repair/replacement claims
- Get live tech support via call or chat
- Remote device connection for troubleshooting
- Support for various home electronics
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Having connected devices as part of your home tech life is great since it keeps things running smoothly. But keeping up with multiple connected devices can be complicated. That’s where the DIRECTV TECH PROTECT app comes in. It’s personalized tech support right at your fingertips and hassle-free repair and replacement protection. Manage your tech protection plan and benefits with the DIRECTV TECH PROTECT app. • Register your home office and entertainment devices to access thousands of device-specific articles and videos, how-to tips and tricks, and step-by-step quick fixes — all curated by our tech pros. • View protection plan details, including service fees, from one convenient spot. • File and track your claims easily and get immediate help. • Check the latest repair or replacement status on your device. • Get to the bottom of your tech challenges with help from live tech pros via call or chat. • Enjoy unlimited tech support for your home electronics and technology such as laptops, computers, smartphones, printers, routers, game consoles, smart TVs, wireless speakers, and smart thermostats. • Connect remotely and securely with a tech pro via smartphone screen or camera share to get quick fixes.
Screenshots
Verdict
The clearest difference is rating: Asurion at 4.1 against DIRECTV TECH PROTECT's 3.2. Asurion also leads on ratings volume (390 vs 12) and update cadence (every 5 weeks vs every 3 months). DIRECTV TECH PROTECT's advantage is monetization model (free vs free with in-app purchases). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Asurion holds the better App Store score, 4.1 against 3.2. That said, the two scores are not equally well evidenced: Asurion has 390 ratings behind it against 12, so its average is the more settled of the two.
Asurion ships an update every 5 weeks, DIRECTV TECH PROTECT every 3 months. The most recent releases landed on September 22, 2026 and July 8, 2026 respectively.
| Parameter | Asurion | DIRECTV TECH PROTECT |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (390 ratings) — better | 3.2 (12 ratings) |
| Positive reviews | 21.4% of reviews | — |
| Number of ratings | 390 — better | 12 |
| Update frequency | Every 5 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.5 | 15.1 — better |
| Further details — not scored | ||
| Size | 43 MB | 92 MB |
| Age rating | 17+ | 4+ |
| Developer | Asurion Mobile Applications Inc | American Bankers Insurance Group, Inc. |
Customer experience
Asurion
DIRECTV TECH PROTECT
Bugs and requests
Asurion
Reported bugs
3 issues- App crashes and freezes
- Login loop issues
- Incompatibility with certain devices
Requested features
3 requests- Dark mode option
- Streamlined claims process
- Better transparency on coverage
DIRECTV TECH PROTECT
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Asurion
No in-app purchases
DIRECTV TECH PROTECT
No in-app purchases
Questions
Is Asurion free?
Is DIRECTV TECH PROTECT free?
Which has better reviews, Asurion or DIRECTV TECH PROTECT?
Do Asurion or DIRECTV TECH PROTECT have ads?
Which is updated more often, Asurion or DIRECTV TECH PROTECT?
Other comparisons
