SquareTrade vs Asurion
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SquareTrade
Protect your electronic devices from accidental damage and malfunctions. Manage your coverage, file claims for repair or replacement, and access tech support. Get peace of mind for your valuable gadgets.
- Accidental damage protection
- Malfunction coverage
- File repair/replacement claims
- Upload item receipts
- Check phone health
- Chat with an agent
- Purchase new plans
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SquareTrade Protection Plans cover all of your electronic devices for accidents like drops and spills, plus common malfunctions. We’re trusted by over 80 million customers and have an A+ rating from the Better Business Bureau. Plus, SquareTrade Protection Plans are the only plans backed by Allstate. Our mobile app makes it easy to access all our services, right at your fingertips. Use the SquareTrade mobile app to: • Understand your coverage • Upload your item receipt • File a claim to get your item repaired or replaced • Check your phone health and network speeds to help troubleshoot your device • View tips on how to get more from your technology • Chat with an agent • Buy a plan to protect a new item • Update your account information • Access premium features like Tech Support, ID Protection and Roadside Assistance on selected plans To view our Notice at Collection, go to www.squaretrade.com/notice-at-collection
Asurion
Manage your technology protection plans and get expert support for your devices. File claims, track repairs, and troubleshoot issues with your mobile and home tech. Access plan benefits and receive helpful setup tips.
- File claims
- Track repairs and replacements
- Chat with tech experts
- Troubleshoot device issues
- View protection plan benefits
- Get proactive tech tips
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Help and support for your technology is just a tap away. The Asurion app provides a seamless way to manage your protection plan and get the most out of your tech. With the Asurion app, you can: FILE CLAIMS • File a claim with Asurion • Track device repairs and replacements GET SUPPORT • Chat with our team of trained Asurion Experts • Troubleshoot issues with your mobile device and home technology UNDERSTAND YOUR BENEFITS & TECH • Easily find your protection plan benefits • Access proactive tips for device setup, OS upgrades, and other relevant topics
Screenshots
Verdict
The clearest difference is rating: SquareTrade at 4.5 against Asurion's 4.1. SquareTrade also leads on monetization model (free vs free with in-app purchases) and ratings volume (2.8K vs 390). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SquareTrade holds the better App Store score, 4.5 against 4.1. That said, the two scores are not equally well evidenced: SquareTrade has 2.8K ratings behind it against 390, so its average is the more settled of the two. Written reviews complicate that: 20% of SquareTrade's written reviews are positive against 21% of Asurion's, so the app with the better star average is not the one people write more warmly about.
SquareTrade ships an update every 2 months, Asurion every 5 weeks. The most recent releases landed on September 16, 2026 and September 22, 2026 respectively.
| Parameter | SquareTrade | Asurion |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (2.8K ratings) — better | 4.1 (390 ratings) |
| Positive reviews | 20.3% of reviews | 21.4% of reviews — better |
| Number of ratings | 2.8K — better | 390 |
| Update frequency | Every 2 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.0 — better | 15.5 |
| Further details — not scored | ||
| Size | 58 MB | 43 MB |
| Age rating | 4+ | 17+ |
| Developer | SquareTrade | Asurion Mobile Applications Inc |
Customer experience
SquareTrade
Asurion
User reviews
SquareTrade
From 2.8K App Store ratingsWhat we love
- 💻 Phone insurance
- 🛒 Easy to purchase
- 🔍 Product checked out well
- 👍 Easy to use app
- 🔧 Efficient repair process
Room to improve
- 🐛 App crashes frequently
- 🔄 Endless sign-in loop
- 🤖 Poor customer service
- 🤯 Difficult claims process
- 🤔 Inconsistent information
Asurion
From 390 App Store ratingsWhat we love
- 👍 Good customer service
- 🚀 Easy to use app
- 💡 Helpful tech expert support
Room to improve
- 🐛 Buggy app with login issues
- 🔍 Difficult claims process
- 💰 Expensive and not worth the cost
- 🚫 Denied claims and poor coverage
- 🤖 Unhelpful and scripted customer service
Bugs and requests
SquareTrade
Reported bugs
4 issues- Login issues
- Incorrect device information
- App crashes on launch
- Disconnects during use
Requested features
5 requests- Ability to delete old devices
- Easier receipt/document upload
- Live agent support
- Improved app stability
- Clearer claim status updates
Asurion
Reported bugs
3 issues- App crashes and freezes
- Login loop issues
- Incompatibility with certain devices
Requested features
3 requests- Dark mode option
- Streamlined claims process
- Better transparency on coverage
In-app purchases
SquareTrade
No in-app purchases
Asurion
No in-app purchases
