SquareTrade vs myKCMO
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SquareTrade
Protect your electronic devices from accidental damage and malfunctions. Manage your coverage, file claims for repair or replacement, and access tech support. Get peace of mind for your valuable gadgets.
- Accidental damage protection
- Malfunction coverage
- File repair/replacement claims
- Upload item receipts
- Check phone health
- Chat with an agent
- Purchase new plans
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SquareTrade Protection Plans cover all of your electronic devices for accidents like drops and spills, plus common malfunctions. We’re trusted by over 80 million customers and have an A+ rating from the Better Business Bureau. Plus, SquareTrade Protection Plans are the only plans backed by Allstate. Our mobile app makes it easy to access all our services, right at your fingertips. Use the SquareTrade mobile app to: • Understand your coverage • Upload your item receipt • File a claim to get your item repaired or replaced • Check your phone health and network speeds to help troubleshoot your device • View tips on how to get more from your technology • Chat with an agent • Buy a plan to protect a new item • Update your account information • Access premium features like Tech Support, ID Protection and Roadside Assistance on selected plans To view our Notice at Collection, go to www.squaretrade.com/notice-at-collection
myKCMO
This app connects residents with their city government. Access municipal court services, report city issues, find elected officials, and pay bills online. Stay informed about city resources and public safety.
- Municipal Court access
- Report and track city issues
- Find elected officials
- Pay city bills online
- Access city resources
- KC BizCare information
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Engage with your city like never before by downloading the official City of Kansas City, MO app! With features like Municipal Court, Report an Issue, Compass KC, Pay Online, and KC BizCare, you’ll find it easier than ever to stay connected with the City of Kansas City, MO with just a few taps on your mobile device. Elected Officials and Hear From Us features allow you to have all the important contact and destination information in your city. Learn about your city’s resources, public safety and elected officials. Easily report and track issues within the city with just a few taps with the Report an Issue and Issues I’ve Reported features. Download your city’s app and start engaging with your city on a more meaningful level. Become a MyKCMO resident today!
Screenshots
Verdict
The clearest difference is rating: SquareTrade at 4.5 against myKCMO's 2.1. SquareTrade also leads on ratings volume (2.8K vs 86) and review sentiment (20% vs 9%). myKCMO's advantage is update cadence (every 2 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SquareTrade holds the better App Store score, 4.5 against 2.1. That said, the two scores are not equally well evidenced: SquareTrade has 2.8K ratings behind it against 86, so its average is the more settled of the two. Written reviews point the same way: 20% of SquareTrade's written reviews are positive against 9% of myKCMO's.
SquareTrade ships an update every 2 months, myKCMO every 2 weeks. The most recent releases landed on October 15, 2026 and October 9, 2026 respectively.
| Parameter | SquareTrade | myKCMO |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (2.8K ratings) — better | 2.1 (86 ratings) |
| Positive reviews | 20.0% of reviews — better | 9.3% of reviews |
| Number of ratings | 2.8K — better | 86 |
| Update frequency | Every 2 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 14.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 58 MB | 27 MB |
| Age rating | 4+ | 4+ |
| Developer | SquareTrade | City of Kansas City, MO |
Customer experience
SquareTrade
myKCMO
User reviews
SquareTrade
From 2.8K App Store ratingsWhat we love
- 💻 Phone insurance
- 🛒 Easy to purchase
- 🔍 Product checked out well
- 👍 Easy to use app
- 🔧 Efficient repair process
Room to improve
- 🐛 App crashes frequently
- 🔄 Endless sign-in loop
- 🤖 Poor customer service
- 🤯 Difficult claims process
- 🤔 Inconsistent information
myKCMO
From 86 App Store ratingsWhat we love
- 👍 App seems fine (wgraviett)
- 👍 Amazing app - many updates done (JamesBouchard)
- 👍 This app is so much easier than calling City Hall (Teesign)
Room to improve
- 😞 App is worthless
- 😞 Horrible! Doesn’t even work.
- 😞 Barely functional
- 😞 The app doesn’t work.
- 😞 Trash schedule/map not found
Bugs and requests
SquareTrade
Reported bugs
4 issues- Login issues
- Incorrect device information
- App crashes on launch
- Disconnects during use
Requested features
5 requests- Ability to delete old devices
- Easier receipt/document upload
- Live agent support
- Improved app stability
- Clearer claim status updates
myKCMO
Reported bugs
27 issues- 🐛 Display format is messed up after closing a photo
- 🐛 App times out constantly
- 🐛 Tickets can’t be tracked
- 🐛 App barely works, slow loading
- 🐛 Some things never seem to work
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- 🐛 App won't let me select a type of issue
- 🐛 App won't let me submit any reports
- 🐛 Map to report an issue/location not working, stays loading
- 🐛 Mapping doesn't work, search by address/city/state/zip doesn't work
- 🐛 Moving the location on the map moves about half a mile every 3 minutes
- 🐛 App always seems to time out and fail to submit reports
- 🐛 No back button
- 🐛 Navigation is not intuitive or user friendly
- 🐛 Can't easily go from one section to another
- 🐛 App freezes up every time or says network error
- 🐛 Requests constantly time out
- 🐛 System timed out multiple times
- 🐛 Map freezes
- 🐛 Pull down menus don’t always drop
- 🐛 App freezes and you can’t continue submitting issues
- 🐛 Constantly saying there’s server issues
- 🐛 Display format bug
- 🐛 Timeout issues with map and submission
- 🐛 Glitches and long load time when moving pin on map
- 🐛 Property search functionality doesn’t work
- 🐛 Moving the pin to the property doesn’t work
- 🐛 App locks up when getting the location map
Requested features
3 requests- 💡 Add a filter option for viewing reports (open/closed/pending)
- 💡 Need satellite map view for more accurate reporting
- 💡 Change font of the header to something lighter
In-app purchases
SquareTrade
No in-app purchases
myKCMO
No in-app purchases
