Horrible
This app is horrible. If you try to look at a claim information while chatting with a customer support the chat ends.
WWhenkey
Waste of time
Keeps shutting down on me every time I try to do something. Waste of time
JJust2bme_poetic1
The root of all evil!!!!
This company is the reason I HATE, Allstate. And I want that to be clear. They have been giving me the runaround for over 3 months for a washing machine claim. I filed a complaint with the “Florida Office of Insurance Regulation”. And i switched my three cars from Allstate because of square trade. I will be looking to file as many complaints to this company as i can. And Alice I hope for love of god, you get fired from that company. Parron the appliance supervisor literally has been disrespectful to me and my father. He made fun of him for having a accent.
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JJuanizkool
Scam of a company
This company is terrible and makes it very unnecessarily hard by design to make a claim so that they won’t have to pay out. Extremely incompetent employees and app design. You have to jump through a hundred hoops for them to help you at all, and the chat in app doesn’t work or connect you with anyone most of the time. Very unhelpful in and makes me wish I never did business with them.
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Ttimoprousalis
Poor functionality/support
The app has many bugs. When I reach out to tech support they said they can not assist.
SScottwem
