Comparison

myenergi Installer Assistant vs Sync Energy

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

myenergi Installer Assistant

This app streamlines the installation of the zappi GLO EV charger for professional installers. It provides step-by-step workflows, seamless ecosystem integration, and automated customer handover emails to ensure efficient and high-quality installations.

Highlights
  • Step-by-step installation workflows
  • Seamless ecosystem integration
  • Streamlined customer handover
  • Simple installation checklist
  • Secure device configuration
  • Helpful guidance
Read full description

Make installing the zappi GLO and zappi 3 EV chargers simple and fast. This app helps professional installers set up the devices, configure settings and hand over to customers with ease. KEY FEATURES
 • Step-by-Step Installation Workflows - Follow comprehensive workflows that guide you through each stage of the zappi GLO/zappi 3 installation process. • Seamless Ecosystem Integration - Easily connect the zappi GLO/zappi 3 to your customer's myenergi ecosystem. • Streamlined Customer Handover - Generate automatic emails to customers about their successful installation that guide their next steps. • Simple Installation Checklist - Track your progress with intuitive checklists ensuring all critical steps are completed before handover. • Secure Device Configuration - Configure device settings securely with unique PINs that maintain professional access separate from customer permissions. • Simple, Helpful Guidance - Get guidance throughout the process for consistent results. BENEFITS • Save Time - Finish jobs faster with streamlined processes and less paperwork. • Ensure Quality - Follow the same proven steps for every installation. • Maintain Security - Keep professional settings protected with proper access controls. • Impress Customers - Provide a smooth, professional handover experience. • Reduce Callbacks - Set up systems correctly the first time. We regularly update the app based on installer feedback. Our goal is to make your job easier and more efficient. Have questions or need support? Contact us at support@myenergi.com. We're here to help! By using this app, you agree to our Terms and Privacy Policy. Terms and Conditions: https://www.myenergi.com/terms-and-conditions/ Privacy Policy: https://www.myenergi.com/terms-and-conditions/privacy-policy/

About

Sync Energy

Manage your home energy, including EV charging and solar power utilization, with a single, integrated application. This app offers streamlined installation, intelligent energy management, and seamless control for both home users and installers.

Highlights
  • Integrated EV charging and energy management
  • Streamlined installation and handover
  • Auto solar charging for EVs
  • Intelligent tariff-based energy optimization
  • Effortless product setup for installers
  • Installer account and installation history management
  • In-app support resources for installers
Features
Read full description

We've rebranded: Sync Energy is the new name for BG SyncEV! If you are an installer of our products, you will use the Sync Energy App for all installations whether the Charger is branded Sync Energy or BG SyncEV. • Sync Energy Branded products will use the New Sync Energy home user App. • BG Sync EV Branded products will continue to use Monta for the home user App. Always consult the in-box paperwork which will confirm which home user app should be used, if you need any further assistance, Our UK Technical Support team are always on hand to help. Sync Energy App – A single App from installation through to everyday use! **For the Home user** Take full control of your home energy setup – from EV charging to energy management – with the Sync Energy App. Whether you’re using the Wall Charger 2, the Link EV Charger, or the Flow Home Energy Management System, you’re covered. Key Features: • One Connected Solution: Whether you have just an EV Charger or a full home energy management system, the Sync Energy App brings everything together in one easy to use app and you can expand your system at any time. • Streamlined Installation: a single app from installation to day-to-day use with a smooth handover from the installer to end-user, ensures that you'll be up and running in no time, without any complications. • Auto Solar for Sustainable Charging: allowing you to utilise excess solar power to charge your EV, ensuring you maximise the benefits of clean, renewable energy while reducing your energy bills. • Tariff Sense – Energy Management: Unlock the full potential of intelligent charging with Tariff Sense which connects to any UK tariff, making it easier than ever to optimise energy usage and reduce your energy bills. **For the Installer** Built to save you time on site, the Sync Energy App now supports installs of the Wall Charger 2, Link EV Charger, and Flow Home Energy Management products. Key Features: • Effortless Setup: Seamlessly configure your Sync Energy products with just a few taps. Get up and running in no time. • Seamless Account Management: Create and manage your account with ease. Keep a detailed history of all your installations and track them effortlessly. • Installer-Centric Design: Our newly revamped interface is built with your workflow in mind. Everything you need is available through a new side-menu, ensuring smoother, more intuitive navigation. • Enhanced Help Resources: Comprehensive in-app guides help you breeze through the commissioning process, saving you valuable time. • Instant Access to Support: Quick links to installation manuals, technical support, quick tips, and simple charger LED guides are all within the App. • Customisable Light & Dark Mode: Choose between light and dark themes to suit your personal preference. Download the New Sync Energy app today!

Screenshots

myenergi Installer Assistant4 screens
Sync Energy4 screens

Verdict

The call

The clearest difference is review sentiment: Sync Energy at 41% against myenergi Installer Assistant's 0%. Sync Energy also leads on update cadence (every 2 weeks vs every 2 months). myenergi Installer Assistant's advantage is monetization model (free vs free with in-app purchases). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

myenergi Installer Assistant ships an update every 2 months, Sync Energy every 2 weeks. The most recent releases landed on November 3, 2026 and November 4, 2026 respectively.

Scorecard3 real differences · 7 level
myenergi Installer Assistant versus Sync Energy: the parameters behind the verdict, then further details
Parametermyenergi Installer AssistantSync Energy
PriceFreeFree
Rating—5.0 (3 ratings) — better
Positive reviews0.0% of reviews41.4% of reviews — better
Number of ratings—3 — better
Update frequencyEvery 2 monthsEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhoneiPhone, iPod — better
Requires iOS16.415.0 — better
Further details — not scored
Size65 MB76 MB
Age rating4+4+
DevelopermyenergiLuceco plc

Customer experience

myenergi Installer Assistant

Written reviews3 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Sync Energy

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews58 reviews
Positive41.4%
Neutral5.2%
Negative53.4%

In-app purchases

None

myenergi Installer Assistant

No in-app purchases

None

Sync Energy

No in-app purchases

Questions

Is myenergi Installer Assistant free?
myenergi Installer Assistant is free to download, with no in-app purchases.
Is Sync Energy free?
Sync Energy is free to download, with no in-app purchases.
Do myenergi Installer Assistant or Sync Energy have ads?
Neither myenergi Installer Assistant nor Sync Energy shows ads.
Which is updated more often, myenergi Installer Assistant or Sync Energy?
myenergi Installer Assistant ships an update every 2 months, and Sync Energy every 2 weeks. Most recently, myenergi Installer Assistant was updated on November 3, 2026 and Sync Energy on November 4, 2026.

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