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Sync Energy

Sync Energy

Charged up sustainability!

0 ratings
53 reviews
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🔧 Utilities
Free
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Details

  • Released
  • Updated
  • August 16, 2024
  • June 17, 2026

Features

Developer

Luceco plc
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About

Manage your home energy, including EV charging and solar power utilization, with a single, integrated application. This app offers streamlined installation, intelligent energy management, and seamless control for both home users and installers.

✓Integrated EV charging and energy management
✓Streamlined installation and handover
✓Auto solar charging for EVs
✓Intelligent tariff-based energy optimization
✓Effortless product setup for installers
✓Installer account and installation history management
✓In-app support resources for installers
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What's New in Sync Energy

1.3.6

June 17, 2026

• You can now export your EV charger transactions directly from the app. • We added an option alongside the setup wizards to update the Wi-Fi network only. • Your EV charger PIN code is now visible within the app for easier reference. • Fixed an issue that prevented primary users from deleting shared chargers, inverters, or solar power diverters. • Resolved a timeout issue on the network configuration page to make Bluetooth pairing more reliable. • Updated and corrected Spanish language translations throughout the app.

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User reviews

Most RecentHighest RatedLowest Rated

Ev charger

Engineer came on time was very polite did the job very neatly. Explained everything and helped install the new app on the phone. Very pleased with how it turned out. Thank you very much. 👏🏾👏🏾👏🏾
303paddy303paddy

Response from developer

We're very glad it all went smoothly, and hope you continue to have a good experience with your Sync Energy charger!

Masterplug EV charger

Was made to move to this app from the Monta app that was previously used on the Masterplug EV Charger. This app does not allow you to input the kwh rate, and does not calculate session cost, or enable monthly report to be produced showing the charging costs - All basic functions on other charging apps. I’m now unable to calculate monthly charge costs for business expenses on this app. Really poor.

Edit based on developer response - So I don’t want, and am not able to use tariff sense as you don’t list my tariff, and I am capable of setting charging myself using the schedule - in short based on your response, there is no ability to report costs with this app and it’s evidently no where near as good or as intuitive as the original Monta app. I have no choice but to struggle on without until such a time as the additional features are added, whenever that is!

Edit - I will try out what you have said although I am on Next Smart Saver Fixed - (triple rate tariff) There is only option for single and dual rate from what I can see if trying to do manual.
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pahhpowpahhpow

Response from developer

Hi. What tariff are you on please? In the mean time, in Tariff Sense you can input your rates manually. Even if you use manual charging, as long as your rates are in Tariff Sense then the charge history will show previous charges and their cost.

Useless App

Used this app on my newly installed Sync Energy 2 wall charger, app always errors when looking for firmware updates (Monta found it and installed it), schedule was set in the app and it started 4 hours early and no matter how many times I cancelled it on the app it just continued or restarted, ended up using the car to disconnect, I even removed all the schedules and it still continued to charge, installed Monta and everything worked fine…, not a great experience for a new EV user
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Montie2583Montie2583

Response from developer

Hello, we are sorry for the frustration with the firmware error and your charging schedule. Our engineers are currently working on a fix for the update issue. The scheduling problem likely happened because the charger was in "Plug and Charge" mode rather than "App Mode." When "Plug and Charge" is active, the unit starts charging as soon as it is plugged in, which overrides any schedules you have set in the app. This is why the charge continued even after you removed your schedules. We are looking into adding a clearer warning in the app to prevent this confusion for other users. If you need a hand adjusting your settings, please contact our technical support team (details in the app). Best, The Sync Energy Team

Well it seems ok…..

This new charger replaced the original which Sync EV did free of charge, which was most unusual. A free upgrade m? Unheard of. Not as visually attractive as the one it replaced but hi ho. If it works as well as the old one I shall be happy.
RugbynutterRugbynutter

Response from developer

Thanks for your feedback. We are glad you are happy with the replacement. These newer models include more accurate energy metering to align with updated UK legislation. This ensures your charger is future-proofed for potential (and completely optional) smart-grid services that help balance national energy demand. These features work in the background without affecting your charging speed or performance. We wanted to make sure our customers have the most up-to-date tech as we move forward. Enjoy the new charger!

Sync Energy - Great Customer Service

I recently received an upgrade of my EV Charger from Sync Energy everything was arranged with great efficiency and the new EV Charger and improved App are brilliant … Well done Sync Energy😊👍5*****
AP-FCMAAP-FCMA

Response from developer

We’re so happy you’re happy! Thanks for your feedback 🙂

See 48 more reviews

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FAQ

What does the Sync Energy app do?

The Sync Energy app provides a unified platform for managing your home energy setup, including electric vehicle (EV) charging and home energy management systems. It allows users to control their EV charging, utilize excess solar power, and optimize energy usage based on tariffs. Installers can use the app for product setup, account management, and accessing support resources.

What are the key features for home users?

For home users, key features include a single connected solution for EV chargers and home energy management systems, streamlined installation processes, auto solar charging to utilize excess solar power for EV charging, and Tariff Sense for intelligent energy management to optimize usage and reduce bills.

What are the key features for installers?

Installers benefit from effortless setup of Sync Energy products, seamless account and installation management with a detailed history, an installer-centric design for intuitive navigation, enhanced in-app help resources for commissioning, and instant access to support links and guides.

Is the Sync Energy app free to use?

The app is available for free download and use. While the description mentions 'free with in-app purchases' as a monetization model, specific details about what constitutes an in-app purchase are not provided in the text. The core functionality for both home users and installers appears to be accessible without upfront cost.

Which products are compatible with the Sync Energy app?

The Sync Energy app is compatible with Sync Energy branded products such as the Wall Charger 2, the Link EV Charger, and the Flow Home Energy Management System. For BG SyncEV branded products, users should continue to use the Monta app for home user functions, though installers can use the Sync Energy app for installations of both brands.