UGI Utilities Account vs Reading 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
UGI Utilities Account
Manage your gas and electric utility account conveniently from your mobile device. Easily pay bills, track energy usage, update your information, and find payment locations. Access savings tips and assistance programs all in one place.
- Pay bills easily
- Compare power and gas usage
- Update account information
- Request assistance
- Explore rebates and saving tips
- Find authorized payment locations
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Experience seamless utility management with the UGI Utilities Official App for Gas & Electric customers. Simplify your life by effortlessly paying bills, tracking and comparing power & gas usage, updating account details, accessing assistance, exploring rebates & saving insights, locating authorized payment centers, and beyond – all at your fingertips. Download now for a smarter, more convenient way to stay in control, right from your mobile device. Key Features: • Pay Bills with Ease • Compare Power & Gas Usage • Update Account Info • Request Assistance • Explore Rebates & Saving Tips • Find Authorized Payment Locations Discover the power of effortless utility management – download the UGI Utilities App today on the App Store.
Reading 311
This application provides direct access to city services for residents and visitors. Report issues, ask questions, and receive important updates and announcements regarding city services and events.
- Report city issues (trash, potholes, permits)
- Direct connection to city staff
- Receive notifications and announcements
- Request status updates
- Ask city-related questions
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English The City of Reading Pennsylvania is offering our residents and visitors a free new app that puts the power of city services right in your pocket 24/7/365. Connect directly to our City staff. Receive notifications and announcements regarding City of Reading services and events. Report trash issues, property concerns, permit inquiries, street, pothole, and sewer line problems, among other City related matters. Ask questions. Obtain status updates. Download now for free! Spanish La ciudad de Reading Pennsylvania ofrece a nuestros residentes y visitantes una nueva aplicación gratuita que pone el poder de los servicios de la ciudad directamente en su bolsillo las 24 horas del día, los 7 días de la semana, los 365 días del año. Conéctese directamente con nuestro personal de la ciudad. Reciba notificaciones y anuncios sobre servicios y eventos de la Ciudad de Reading. Informar problemas de basura, inquietudes sobre la propiedad, consultas de permisos, problemas de calles, baches y líneas de alcantarillado, entre otros asuntos relacionados con la Ciudad. Hacer preguntas. Obtener actualizaciones de estado. ¡Descárgalo ahora gratis!
Screenshots
Verdict
The clearest difference is review sentiment: UGI Utilities Account at 68% against Reading 311's 13%. UGI Utilities Account also leads on rating (4.8 vs 1.8) and ratings volume (8.4K vs 9). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
UGI Utilities Account holds the better App Store score, 4.8 against 1.8. That said, the two scores are not equally well evidenced: UGI Utilities Account has 8.4K ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 68% of UGI Utilities Account's written reviews are positive against 13% of Reading 311's.
UGI Utilities Account ships an update every 2 months, Reading 311 every 3 months. The most recent releases landed on November 5, 2026 and October 30, 2026 respectively.
| Parameter | UGI Utilities Account | Reading 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (8.4K ratings) — better | 1.8 (9 ratings) |
| Positive reviews | 68.0% of reviews — better | 12.5% of reviews |
| Number of ratings | 8.4K — better | 9 |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 14.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 44 MB | 43 MB |
| Age rating | 4+ | 4+ |
| Developer | Smart Energy Systems LLC | City of Reading, Pennsylvania |
Customer experience
UGI Utilities Account
Reading 311
Bugs and requests
UGI Utilities Account
Reported bugs
2 issues- Payments aren't processing
- "Maintenance in progress", app not working
Requested features
2 requests- Improve the app
- Fix the new app so payments can be made
Reading 311
Not enough reviews yet to summarise bugs or requests.
In-app purchases
UGI Utilities Account
No in-app purchases
Reading 311
No in-app purchases
Questions
Is UGI Utilities Account free?
Is Reading 311 free?
Which has better reviews, UGI Utilities Account or Reading 311?
Do UGI Utilities Account or Reading 311 have ads?
Which is updated more often, UGI Utilities Account or Reading 311?
Other comparisons
