Comparison

Encompass One vs OpenWorks Provider

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Encompass One

Streamline facility management tasks from the field with this app. Assign, track, and complete work tickets in real-time, receive location-based alerts, and utilize offline mode for uninterrupted service. Supports English and Spanish with smart notifications.

Highlights
  • Real-time work ticket management
  • Location-based alerts
  • Offline mode with seamless syncing
  • Automated English/Spanish translation
  • Smart notifications for ticket updates
  • Map-based dashboard with spatial tools
Features
Read full description

A Better, Smarter, Faster App For the Facility Pro The Encompass One Mobile App is a game changer for facilities professionals on the Encompass One platform. Unlock a streamlined onsite experience that allows you quickly and painlessly to complete worktickets from the field. The App is designed by FM professionals for FM professionals, with your specific challenges in mind. Enjoy freedom from your desktop, English & Spanish support, smart notifications and offline mode. Features for on the go: * Assign, start, time-track, complete and verify worktickets in real time from the field * Location based alerts notify you of open worktickets near you saving time and allowing you to complete more jobs faster * Complete and submit service ratings when completing or verifying worktickets. * Automated English and Spanish translation lets you choose your preferred language and eliminate miscommunication * With Smart Notification instantly know when a ticket has been assigned, updated, recalled, verified or overdue - allowing you to stay in the know and on top of things * Work offline when you need to, sync up seamlessly when you regain connection - no more worries about cell signal strength Transform your field service experience with our powerful new map-based dashboard. This release brings intelligent spatial tools and enhanced search capabilities to help our users work smarter and faster.

About

OpenWorks Provider

Manage your facility service portfolio with tools for accessing service information, communicating with support, and tracking financial data. Organize your business operations, view schedules, and control user access.

Highlights
  • Submit and track support tickets
  • View building and service portfolios
  • Access financial information and remittances
  • Manage user access permissions
  • View daily service schedules
Features
Read full description

The OpenWorks Provider is a mobile application that provides tools to help you manage your facility service portfolio. This application allows you to access service information, communicate with the OpenWorks team, and maintain your business. Application Features: Tickets Submit support requests and track their progress. Use this section to get assistance with issues and stay updated on your inquiries. My Buildings and Services View all buildings and services in your portfolio. Access service schedules for each location and review details about your obligations. Remittances Access your financial information, including previous disbursements and payment estimates. Track your estimated monthly revenue and review your payment history. User Management Manage access permissions for your colleagues. Control who can view service information and set appropriate access levels based on team members' responsibilities. Service Calendar View your daily service schedule and plan your day around upcoming service commitments.

Screenshots

Encompass One4 screens
OpenWorks Provider4 screens

Verdict

The call

The clearest difference is rating: OpenWorks Provider at 3.7 against Encompass One's 2.9. Encompass One's advantage is update cadence (weekly vs every 5 weeks) and ratings volume (16 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

OpenWorks Provider holds the better App Store score, 3.7 against 2.9. That said, the two scores are not equally well evidenced: Encompass One has 16 ratings behind it against 3, so its average is the more settled of the two.

UpkeepUpdate frequency

Encompass One ships an update weekly, OpenWorks Provider every 5 weeks. The most recent releases landed on November 7, 2026 and November 5, 2026 respectively.

Scorecard4 real differences · 6 level
Encompass One versus OpenWorks Provider: the parameters behind the verdict, then further details
ParameterEncompass OneOpenWorks Provider
PriceFreeFree
Rating2.9 (16 ratings)3.7 (3 ratings) — better
Positive reviews0.0% of reviews—
Number of ratings16 — better3
Update frequencyWeekly — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.1 — better16.4
Further details — not scored
Size120 MB65 MB
Age rating4+4+
DeveloperEncompass OnsiteO.P.E.N America, Inc

Customer experience

Encompass One

All ratings16 ratings
Positive43.8%
Neutral6.3%
Negative50.0%
Written reviews2 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

OpenWorks Provider

All ratings3 ratings
Positive66.7%
Neutral0.0%
Negative33.3%

In-app purchases

None

Encompass One

No in-app purchases

None

OpenWorks Provider

No in-app purchases

Questions

Is Encompass One free?
Encompass One is free to download, with no in-app purchases.
Is OpenWorks Provider free?
OpenWorks Provider is free to download, with no in-app purchases.
Which has better reviews, Encompass One or OpenWorks Provider?
OpenWorks Provider is rated higher. Encompass One averages 2.9 out of 5 from 16 ratings, while OpenWorks Provider averages 3.7 from 3 ratings.
Do Encompass One or OpenWorks Provider have ads?
Neither Encompass One nor OpenWorks Provider shows ads.
Which is updated more often, Encompass One or OpenWorks Provider?
Encompass One ships an update weekly, and OpenWorks Provider every 5 weeks. Most recently, Encompass One was updated on November 7, 2026 and OpenWorks Provider on November 5, 2026.

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