InfoQuest vs TeamShift

InfoQuest, a new offering from RetailData, a 35-year pioneer in the observational intelligence space. InfoQuest is a mobile solution to capture any qualitative or quantitative information you need to improve the customer experience, anywhere your customer engages with your brand. InfoQuest empowers systematic and controlled on-site audits, conducted either by our team of professional Research Associates or your team members.

TeamShift is done-for-you operations for busy small and mid-sized businesses. It handles the repetitive work that falls through the cracks, so you can stay focused on running the business. TeamShift works inside the tools you already use and charges for completed work, not per seat. Every call, message, and decision is logged, and anything involving money, refunds, or deletions is held for your approval. WHAT TEAMSHIFT HANDLES - Phones & Leads: missed-call responses, quote follow-ups, lead qualification - Money & Books: QuickBooks reconciliation, invoice chasing, receipt filing - Customers & Support: customer service replies, review requests, returns triage - Behind the Scenes: inbox management, scheduling, website builds, permit packets BUILT-IN SAFETY - Reviewed: risky actions like money, refunds, and deletions wait for your okay - Replayable: every call, message, and decision is logged and auditable - Restrained: TeamShift acts within clear limits, never off the rails PAY FOR RESULTS You pay per completed result, not per seat or per user. BUILT FOR Owner-operators and multi-location teams: home services and HVAC, landscaping, med spas and clinics, ecommerce, and more. Put the busywork on autopilot, with you in control of the decisions that matter.