Sumato ERP vs Sambad

Accessibility: Our app provides a flexible platform accessible to users across various roles, including partners, employees, and contractors associated with the company. Company Compatibility: Designed to support a broad range of businesses, our app adapts to organisations of any scale or industry without restrictions. Key Features: Comprehensive sales management Human resources functionality Production and unit management tools Gatepass tracking system Streamlined stock request system Account Management User accounts are managed by an appointed Super Admin to ensure secure and efficient access. No In-App Purchases: This app is fully functional with no additional purchases or paid content required.

Sambad is an omnichannel communication platform that brings all your customer conversations into one unified inbox. Whether your customers reach out via Instagram, WhatsApp, Facebook Messenger, TikTok, Gmail, or your website — you can respond instantly from a single app. UNIFIED INBOX • View and manage all conversations across Instagram, WhatsApp, Facebook, TikTok, Gmail, and website chat widget in one place • Filter conversations by channel, assignment status, or team member • Never miss a message with real-time push notifications TEAM COLLABORATION • Assign conversations to yourself or team members • Add internal notes visible only to your team — not the customer • Take over conversations from AI or other team members • See who's handling each conversation at a glance CONTACT MANAGEMENT • Create and manage customer contacts • Link conversations to contacts for a complete customer profile • View contact details, channel presence, and conversation history ECOMMERCE ORDERS • Browse your Blanxer product catalog directly from the chat • Create orders for customers without leaving the conversation • Select delivery city, add products to cart, and track order status • View recent orders and payment status for each customer SMART FEATURES • Send images directly from your camera roll • Mark conversations as read automatically • View message delivery and read status • Support for text, images, audio, video, documents, stickers, and more • Unsupported message types are clearly indicated BUILT FOR TEAMS • Switch between multiple organizations • Role-based access and conversation permissions • AI-handled conversation indicators • Conversation assignment with optional notes Sambad helps businesses of all sizes manage customer communication efficiently. Whether you're a solo entrepreneur or a growing team, Sambad keeps every conversation organized and every customer happy.