Dispatch Solution vs PreDispatch

In the security industry, success depends on more than manpower — it demands precision, transparency, and real-time intelligence. Dispatch Solutions is the all-in-one management platform designed to streamline operations, boost accountability, and enhance client trust. From scheduling to incident response, it’s your command center for running a smarter, safer, and more efficient security company. Key Capabilities: -Bread Crumb GPS Tracking: Monitor officer locations and patrol routes in real time. -Scheduling & Timesheet Tracking: Effortlessly manage shifts, hours, and payroll data. -Compliance Tracking: Automated alerts for expiring licenses, certifications, and training. -Real-Time Incident Reporting: Submit reports instantly with video, photos, and notes. -Integrated Panic Button: Officers can discreetly alert admins in emergencies with GPS location. -Checkpoint Verification: GPS or barcode scans confirm patrol completion. -HR Onboarding with DocuSign: Streamlined hiring and secure digital document storage. -Built-In Communication: Instant messaging for teams, supervisors, and clients. -Payroll & Invoicing Integration: Connect with existing systems to save hours weekly. -Client Transparency: Give clients live access to officer activity, incidents, and reports. -Performance Analytics: Track officer productivity and manager KPIs for continuous improvement. Why Choose Dispatch Solutions? Security is a 24/7 commitment. Dispatch Solutions eliminates inefficiencies and replaces them with real-time clarity. Whether you manage five officers or five hundred, the platform scales with your needs, delivering: -Faster response times -Stronger compliance -Better field documentation -Enhanced safety and accountability By centralizing all operations in one intuitive app, you reduce administrative headaches, improve officer performance, and build stronger client relationships. In a competitive market, Dispatch Solutions is your strategic advantage. When every second counts, make every click count too. Streamline. Protect. Succeed.

Get paid before you dispatch. PreDispatch is the dispatch app for field-service businesses: locksmiths, HVAC, plumbing and more. Customers pay the service call up front, so your technicians only roll on paid jobs. For owners and dispatchers • Create jobs in seconds and send customers a secure payment link • See every job live: scheduled, en route, on site, completed • Live map with technician locations and arrival times • Customer CRM with full message history • Calendar for scheduled appointments • Wallet with payouts, refunds and reports For technicians • Sign in with a simple PIN • Accept jobs, get directions, and update status with one tap • Customers get automatic "on the way", "nearby" and "arrived" texts • Collect payment on site, capture signatures and proof-of-service photos For your customers • Pay securely with card or Apple Pay • Track their technician in real time • Get a receipt automatically Elite plan • AI booking by text: customers who text or miss a call with your business line are answered by an AI assistant. It collects their details, quotes the service call, offers open appointment times and sends the service call payment link. • Dispatcher requests: job requests texted in by your answering service are turned into bookings automatically, and the office can watch the conversation and take over anytime. • Automatic dispatch: once paid, the job is offered to the right technicians, and the customer is refunded automatically if no technician can take it. • Masked phone numbers: technicians and customers call each other through a private business number, so neither sees the other's personal number. PreDispatch requires a PreDispatch business account.