PreDispatch vs Instacode Dispatch

Get paid before you dispatch. PreDispatch is the dispatch app for field-service businesses: locksmiths, HVAC, plumbing and more. Customers pay the service call up front, so your technicians only roll on paid jobs. For owners and dispatchers • Create jobs in seconds and send customers a secure payment link • See every job live: scheduled, en route, on site, completed • Live map with technician locations and arrival times • Customer CRM with full message history • Calendar for scheduled appointments • Wallet with payouts, refunds and reports For technicians • Sign in with a simple PIN • Accept jobs, get directions, and update status with one tap • Customers get automatic "on the way", "nearby" and "arrived" texts • Collect payment on site, capture signatures and proof-of-service photos For your customers • Pay securely with card or Apple Pay • Track their technician in real time • Get a receipt automatically Elite plan • AI booking by text: customers who text or miss a call with your business line are answered by an AI assistant. It collects their details, quotes the service call, offers open appointment times and sends the service call payment link. • Dispatcher requests: job requests texted in by your answering service are turned into bookings automatically, and the office can watch the conversation and take over anytime. • Automatic dispatch: once paid, the job is offered to the right technicians, and the customer is refunded automatically if no technician can take it. • Masked phone numbers: technicians and customers call each other through a private business number, so neither sees the other's personal number. PreDispatch requires a PreDispatch business account.

InstaCode Dispatch is the technician and dispatcher console for locksmith shops running on the InstaCode Dispatch platform. If your shop takes calls through InstaCode Dispatch's phone system, this is the app where those jobs land and where you and your crew run the day. DISPATCH BOARD See every job for your shop in one place, grouped by where it stands — new, on the way, on site, completed. Tap a job to see the customer, the vehicle, the service address, and what's been done so far. JOB DETAIL & STATUS Open any job to see what the customer needs and update its status as you work it — on the way, on site, completed — right from your phone. SCHEDULE See what's booked for today and the days ahead, so you're never caught off guard by what's next. VEHICLE KEY INFO Job detail shows the key and access-code information tied to that vehicle, protected behind Face ID so it's only ever visible to you, on demand. PAYMENT CAPTURE Take payment where the job happens: record cash or check on the spot, or send the customer a secure card-payment link by text. Card payments are completed on a Stripe-hosted page — this app never sees or stores card numbers. PHOTOS & INVOICES Attach job-site photos from your photo library and view the invoice tied to each job. INVENTORY Keep a running list of the parts and stock your shop uses. BUILT FOR WORKING OFFLINE Cell signal in a parking garage or a rural driveway isn't guaranteed. Status updates, payment records, and photos queue on your phone the moment you make them and sync automatically the next time you're back online — so a dead zone never costs you a record of the work. WHO THIS APP IS FOR InstaCode Dispatch is built for owner-operators and small crews in the locksmith trade. It is not a consumer app for finding a locksmith — you'll need an active account with a locksmith business already running on the InstaCode Dispatch platform to sign in.