HUNTER Conference vs Symphia

The Hunter Conference is a premier event where more than 2,300+ hotel owners, developers, and investors convene annually to network, share insights, and shape the future of the hospitality industry. As the only hotel brokerage firm that also hosts the industry’s premier investment conference, Hunter offers more than expertise—we offer access to a unique and highly valuable convergence of industry knowledge, relationship-building, and deal-making.

Symphia is the operator console for your AI customer-experience agents — chat, voice, and phone — in your pocket. Monitor every conversation as it happens, step in when a customer needs a human, test your agent live, and keep an eye on the numbers that matter — wherever you are. CONVERSATIONS • Watch live chat, voice, and phone conversations across every channel • Full transcripts with reasoning, tool calls, and agent traces • Log issues on any conversation and track them to resolution SUPPORT INBOX • Get notified the moment a customer asks for a human • Claim the conversation and reply in real time • AI-drafted summaries and suggested replies speed up every handoff VOICE AGENTS • Build a voice agent in minutes with the AI builder • Try it live — talk to your agent right from your phone • Deploy to a real phone number and review every call INSIGHTS • KPIs with period-over-period trends: deflection, escalations, CSAT, latency • Usage, tool calls, knowledge-base performance, and error reports • Health monitoring with alerts when things drift AGENT BRAIN • Manage knowledge bases, functions, journeys, and rules • Update brand voice and standard messages • Test changes instantly in the dev chat Symphia is for teams running agents on the Symphia platform (symphia.ai). Sign in with your workspace email to get started.