NEXT Classic vs DealerCRM Watch

Stay connected to your customers and your team with Nextiva's unified customer experience management app. Whether you're making and receiving phone calls, responding to chats, sending text messages, or collaborating with your team, the NEXT Classic app empowers you to create seamless customer experiences right from your mobile device With NEXT Classic, you can: Unify Every Conversation: Stay on top of customer interactions with a single inbox that brings together calls, chats, emails, texts, Collaborate with Ease: Work cross-functionally with teammates to ensure the right people and insights are always in the loop. Drive Continuous Improvement: Unlock key performance metrics and conversation insights to coach teams and elevate service quality. Work Smarter with AI: Accelerate workflows with intelligent automation, real-time recommendations, and contextual assistance. Stay Connected Anywhere: Manage tickets, contacts, and conversations from any device—whether you're at your desk or on the move. Effortlessly Shift Channels: Move between communication modes without disrupting the conversation or customer experience. Maintain Trust and Security: Deliver every interaction with enterprise-grade security, compliance, and professionalism. Rely on Round-the-Clock Support: Get expert assistance 24/7 to keep your operations running smoothly.

DealerCRM on your wrist. A watch is not a small desktop. When a customer is standing in front of you, your hands are busy and a phone is the wrong thing to be holding. DealerCRM Watch is built for the ten seconds you actually have. SEE WHAT NEEDS YOU A new lead, a reply, an appointment about to start — the notification takes you straight to it, ready to act. No hunting. RUN THE MEETING FROM YOUR WRIST Start it from your calendar so it lands on the right appointment. Log a test drive, write-up, appraisal, trade-in or credit app as it happens. Watch the clock run. End it — and mark it sold — without opening your phone. TALK TO IT "Call Jane." "Text Peter I'm running ten minutes late." "Do we have a Bronco?" "Log a test drive." "How many leads today?" OliviaAI turns what you say into the thing you meant — and always shows you the message before it sends. YOUR DAY, NOT A DASHBOARD Your to-do list and today's calendar, the same ones on your phone and desktop. Tick a task off, or call the customer behind it. NOTHING GOES OUT BY ACCIDENT Every message shows the exact recipient and the exact text before you approve it. Nothing is ever sent on your behalf. WORKS WHEN THE SIGNAL DOESN'T Notes and updates you make offline are saved and sync when you're back — once, never twice. Requires a DealerCRM account. Pair in seconds from the DealerCRM app on your phone; no password is ever typed on the watch. Not a customer yet? Tap "See a demo" to explore with sample data.