NEXT Classic vs Sirius Care Services

Stay connected to your customers and your team with Nextiva's unified customer experience management app. Whether you're making and receiving phone calls, responding to chats, sending text messages, or collaborating with your team, the NEXT Classic app empowers you to create seamless customer experiences right from your mobile device With NEXT Classic, you can: Unify Every Conversation: Stay on top of customer interactions with a single inbox that brings together calls, chats, emails, texts, Collaborate with Ease: Work cross-functionally with teammates to ensure the right people and insights are always in the loop. Drive Continuous Improvement: Unlock key performance metrics and conversation insights to coach teams and elevate service quality. Work Smarter with AI: Accelerate workflows with intelligent automation, real-time recommendations, and contextual assistance. Stay Connected Anywhere: Manage tickets, contacts, and conversations from any device—whether you're at your desk or on the move. Effortlessly Shift Channels: Move between communication modes without disrupting the conversation or customer experience. Maintain Trust and Security: Deliver every interaction with enterprise-grade security, compliance, and professionalism. Rely on Round-the-Clock Support: Get expert assistance 24/7 to keep your operations running smoothly.

The complete EVV companion for professional home care. Built for caregivers, home health aides, CNAs, homemakers, and companions, this app puts your entire workday in one place - from today's schedule to a signed, verified visit record. Every visit is verified electronically in line with the federal 21st Century Cures Act EVV requirements, so your hours are documented accurately and your agency gets paid without paperwork battles. YOUR DAY AT A GLANCE • See today's visits and your full schedule, with client details and directions • Get reminders before each shift so you never miss a clock-in ELECTRONIC VISIT VERIFICATION (EVV) • GPS-verified clock in and clock out, right from your phone • Document the tasks and activities you completed during each visit • Capture the client's electronic signature on screen to confirm the visit TIMESHEETS WITHOUT THE PAPERWORK • Electronic timesheets build themselves from your verified visits • Review, sign, and submit in seconds • Complete required care forms and documentation in the app AUTOMATIC MILEAGE TRACKING • Drives between client visits are recorded automatically for reimbursement • Review each trip before it's submitted - no more mileage logs WORKS OFFLINE • Poor signal at a client's home? Keep working. Schedules, forms, and visit records are stored securely on your device and sync automatically when you're back online STAY CONNECTED • Secure in-app messaging with your agency's office • Push notifications for schedule changes, reminders, and important updates • Set your availability so your agency schedules you when it works for you PRIVATE AND SECURE • Your location is used only to verify visit clock-ins and record work mileage - never for advertising, and never sold • Data is encrypted in transit and on your device • Full privacy policy inside the app listing GETTING STARTED The app is free for caregivers. Sign in with the credentials provided by your home care agency and your schedule is ready. If your agency isn't connected yet, ask them about offering EVV through this platform. Deliver great care. We'll handle the paperwork.