Micad Helpdesk Advanced vs COMPASSMOBILE Tasks 2

The Micad HelpDesk Advanced app is used to remotely receive reactive and planned preventative maintenance jobs as well as soft service requests. When a job is started, it will activate a stopwatch to accurately feedback on how long is taken to complete the job. Work can be paused and continued the next day if incomplete or sent back to a supervisor if lacking materials or manpower. Stock parts can be assigned to provide material costs and photos uploaded to evidence completion or to communicate with other technicians or supervisors. Engineers can be given the ability to create their own work from any fault found whilst working on other jobs or join a colleague where assistance is required. This App uses one PDA licence from the Micad HelpDesk system. This App requires a reliable internet connection. Please ensure that your network provider can offer a reliable 3G/4G data service for your geographical area. In offline mode, job data will be stored on the device and will synchronise back to the system when an internet connection is re-established. Location Services must be turned on in order to send GPS data; Notifications turned on to receive Push Notifications. Continued use of GPS running in the background can dramatically decrease battery life.

COMPASSMOBILE Task works in conjunction with COMPASS to allow users to collect and return information about their water assets. COMPASSMOBILE Tasks is specifically designed to allow your operatives to collect the details required about your water assets to satisfy your PPM task requirements. COMPASSMOBILE Tasks can be configured to accept input from ETI BlueTherm® Probes via Bluetooth® to eliminate the need to take manual temperature readings and risk inconsistent data when transferring temperatures to the App. COMPASSMOBILE Tasks can scan the Asset barcodes and automatically find any associated tasks. Works with MFI accessories 115812-0004 Use the following credentials for a demonstration Login Server: compassdemo.hydrop.com Username: demo Password: test123