electrician
Great app easy to use!!! have used others systems but no where near as good
Free
About
Manage maintenance and service requests remotely. Track job duration with a stopwatch, pause and resume work, and assign stock parts with material costs. Upload photos for evidence and communicate with your team.
✓Remote job reception
✓Time tracking stopwatch
✓Pause and resume work
✓Stock part assignment
✓Photo uploads
✓Offline synchronization
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What's New in Micad Helpdesk Advanced
3.1.76
September 3, 2020
Bug Fixes and Stability Improvements
User reviews
Developer apps
FAQ
What is Micad Helpdesk Advanced used for?
Micad Helpdesk Advanced is used to remotely receive and manage maintenance and service jobs. It allows technicians to track time, assign parts, and upload evidence of completion.
Does Micad Helpdesk Advanced require an internet connection?
A reliable internet connection is required for full functionality. However, the app supports an offline mode where job data is stored locally and synchronizes when a connection is re-established.
Can I track how long jobs take with Micad Helpdesk Advanced?
Yes, the app features an integrated stopwatch that activates when a job is started, providing accurate feedback on the time taken for completion.
How does Micad Helpdesk Advanced handle incomplete jobs?
Work can be paused and continued the next day if incomplete. It can also be sent back to a supervisor if materials or manpower are lacking.
Can I assign costs to parts used in jobs?
Yes, stock parts can be assigned to jobs, allowing for the provision of material costs associated with the maintenance task.
Does Micad Helpdesk Advanced have ads?
No, Micad Helpdesk Advanced does not contain advertisements.
What devices is Micad Helpdesk Advanced available on?
Micad Helpdesk Advanced is available on iPhone and iPod devices.
How often is Micad Helpdesk Advanced updated?
The latest version, 3.1.76, was released on September 3, 2020. Updates are provided by the developer, MICAD Systems (UK) Ltd.
