Micad Helpdesk Advanced vs XClean

The Micad HelpDesk Advanced app is used to remotely receive reactive and planned preventative maintenance jobs as well as soft service requests. When a job is started, it will activate a stopwatch to accurately feedback on how long is taken to complete the job. Work can be paused and continued the next day if incomplete or sent back to a supervisor if lacking materials or manpower. Stock parts can be assigned to provide material costs and photos uploaded to evidence completion or to communicate with other technicians or supervisors. Engineers can be given the ability to create their own work from any fault found whilst working on other jobs or join a colleague where assistance is required. This App uses one PDA licence from the Micad HelpDesk system. This App requires a reliable internet connection. Please ensure that your network provider can offer a reliable 3G/4G data service for your geographical area. In offline mode, job data will be stored on the device and will synchronise back to the system when an internet connection is re-established. Location Services must be turned on in order to send GPS data; Notifications turned on to receive Push Notifications. Continued use of GPS running in the background can dramatically decrease battery life.

Synbiotix XClean is the fast, flexible, and intuitive cleaning audit system built for healthcare environments. Designed for tablets and powered by a fully web-based platform, XClean makes cleanliness monitoring simple, accurate, and efficient. Perform audits by exception, add advisory notes, record failures, assign corrective actions, and instantly share post-audit reports. Work online or offline with a streamlined interface that gives clear visibility of outstanding audits and supports scheduled, non-scheduled, validation, and re-audits. XClean uses a risk-based structure to schedule audits evenly throughout the year, helping ensure full estate coverage and consistent compliance. Standardised monitoring tools make it easy to track performance, compare results, and demonstrate adherence to internal cleanliness standards.