Comparison

Zenvia vs Poli Digital

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Zenvia

Features
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Zenvia Customer Cloud is a platform for communication between customers and companies, easily integrated with other tools, allowing you to improve your sales performance and offer a better customer experience. The Zenvia Customer Success solution helps companies optimize and convert sales opportunities across multiple channels. Increase your sales by offering a better customer experience through agile interactions. Compatible with major channels: WhatsApp, Facebook Messenger, and Instagram. Key features: - Shared inbox with the team - Automatic distribution of support requests to sales teams - API integration with various sales platforms

About

Poli Digital

Features
Read full description

Com a Poli, seu time atende clientes de forma organizada em um único número de WhatsApp: atendimentos distribuídos automaticamente, histórico completo e integração perfeita entre colaboradores. Automatize respostas 24/7 com nosso chatbot inteligente: • Atendimento imediato • Respostas precisas • Escalonamento para humanos quando necessário Agende mensagens e automatize fluxos • Disparos em massa no WhatsApp • Respostas automáticas por horário/comportamento • Campanhas que engajam sozinhas Acompanhe em tempo real: • Taxa de resposta • Tempo médio de atendimento • Conversões por campanha Segurança e controle total • Gestão de acessos por departamento • Histórico de atendimentos completo • Compatível com LGPD

Screenshots

Zenvia4 screens
Poli Digital4 screens

Verdict

The call

The clearest difference is update cadence: Zenvia at every 2 weeks against Poli Digital's every 5 months. Poli Digital's advantage is device support (3 vs 1). On price, ads, in-app purchases and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Zenvia ships an update every 2 weeks, Poli Digital every 5 months. The most recent releases landed on October 22, 2026 and October 10, 2026 respectively.

Scorecard2 real differences · 4 level
Zenvia versus Poli Digital: the parameters behind the verdict, then further details
ParameterZenviaPoli Digital
PriceFreeFree
Update frequencyEvery 2 weeks — betterEvery 5 months
AdsNoNo
In-app purchasesNoNo
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS16.615.1 — better
Further details — not scored
Size58 MB38 MB
Age rating4+4+
DeveloperZenvia Mobile Servicos Digitais SAPoli Soluções Digitais

In-app purchases

None

Zenvia

No in-app purchases

None

Poli Digital

No in-app purchases

Questions

Is Zenvia free?
Zenvia is free to download, with no in-app purchases.
Is Poli Digital free?
Poli Digital is free to download, with no in-app purchases.
Do Zenvia or Poli Digital have ads?
Neither Zenvia nor Poli Digital shows ads.
Which is updated more often, Zenvia or Poli Digital?
Zenvia ships an update every 2 weeks, and Poli Digital every 5 months. Most recently, Zenvia was updated on October 22, 2026 and Poli Digital on October 10, 2026.

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