XCALLY Mobile vs Hessah Community

XCALLY Mobile is a native application that seamlessly integrate the capabilities of XCALLY into agents’ smartphones, tablets, or smartwatches. With XCALLY Mobile agents are available anytime, anywhere. Exceed customer expectations with outstanding service on the move even with remote or on-call workers. Expand the reach of customer service beyond traditional call centers by leveraging the XCALLY Mobile for field technicians, external sales teams, or staff working in various locations. Work from anywhere with XCALLY Mobile Manage customer calls with all the functionalities agents need, including status management, call transfer and call recording. Cooperation Use the internal messenger to collaborate with colleagues, even when talking on the phone. Contact manager Deliver a seamless customer experience by providing your teams with visibility into contact information and the customer journey. Call history Keep track of every conversation and easily access call data Features: • Inbound and outbound calls • Internal messenger • Call recording • Call history • Warm and blind call transfer • Status settings • Queue view • Contact manager • Customer Journey

Your personal pocket assistant. We know luxury is in the details. That’s why we provide you with exclusive services and offers, exclusive to Hessah residents only. Members of the Hessah Community receive the following: 1. Community Updates: Receive the latest news, announcements, and updates from your community directly to your mobile device. Stay connected with what's happening around you in real time. 2. Event Management: Easily create, manage, and participate in community events. From social gatherings to important meetings, our app makes organizing and attending events simple and convenient. 3. Maintenance Requests: Report maintenance issues quickly and efficiently. Track the status of your requests and receive notifications when they are resolved, ensuring your community stays well-maintained. 4. Concierge Services: Enjoy personalized assistance for your daily needs, from booking reservations to managing deliveries, all conveniently accessible through our app. Experience hassle-free, tailored service right at your fingertips. 5. Facility Booking: Book community facilities such as the Multipurpose room with just a few taps. Check availability, make reservations, and manage your bookings all in one place. 6. Members Benefits: Unlock special discounts, rewards, and early access to events. Enjoy personalized services, 24/7 support, and exclusive community gatherings. 7. Security Alerts: Receive real-time security alerts and notifications to stay informed about any safety concerns. Help keep your community safe and secure with timely updates. 8. Document Access: Access important community documents anytime, anywhere. From meeting minutes to community guidelines, find and view documents effortlessly through the app. 9. Payment Management: Pay your community dues, fees, and other charges conveniently through the app. Keep track of your payment history and receive reminders for upcoming payments.