XCALLY Mobile vs HawkShield Email Protection

XCALLY Mobile is a native application that seamlessly integrate the capabilities of XCALLY into agents’ smartphones, tablets, or smartwatches. With XCALLY Mobile agents are available anytime, anywhere. Exceed customer expectations with outstanding service on the move even with remote or on-call workers. Expand the reach of customer service beyond traditional call centers by leveraging the XCALLY Mobile for field technicians, external sales teams, or staff working in various locations. Work from anywhere with XCALLY Mobile Manage customer calls with all the functionalities agents need, including status management, call transfer and call recording. Cooperation Use the internal messenger to collaborate with colleagues, even when talking on the phone. Contact manager Deliver a seamless customer experience by providing your teams with visibility into contact information and the customer journey. Call history Keep track of every conversation and easily access call data Features: • Inbound and outbound calls • Internal messenger • Call recording • Call history • Warm and blind call transfer • Status settings • Queue view • Contact manager • Customer Journey

HawkShield Email Security Control your communications. Secure your data. Stay compliant. HawkShield Email Security protects your sensitive emails with powerful tools for encryption, access control, and real-time incident tracking. Whether you're handling private files or regulated data, HawkShield gives you full visibility and control. Key Features: Encrypt emails with one tap: Encrypt emails instantly to protect against unauthorized access. Create custom security policies: Define security policies by department, data type, or user behavior. Revoke email access anytime: Revoke access to sent emails in real-time, no matter when or where they were opened. Set custom expiry dates: Automatically expire access to emails after a set time period. Apply dynamic watermarks: Apply dynamic watermarks to email content to deter unauthorized sharing. Restrict forwarding, downloads, and access: Restrict forwarding, downloading, and viewing rights per recipient. Get real-time incident alerts and reports: Receive real-time reports on policy violations, anomalies, and data risks. Built-in compliance support (e.g., GDPR, HIPAA): Built-in tools help align with data protection laws like GDPR, HIPAA, and more. Take control of your communications. With HawkShield, secure email isn't just an option, it’s standard.