Comparison

Mitigate vs Project Lens

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Mitigate

This mobile application streamlines water loss documentation for mitigation technicians. It allows for easy, real-time collection of drying project data, including instant 2D floor plan generation with LiDAR-enabled devices. Designed by industry professionals, it aims to improve operational consistency and accuracy in the field.

Highlights
  • Real-time drying project data collection
  • Instant 2D floor plan generation
  • LiDAR-enabled scanning
  • Room labels and dimensions
  • Field-adjustable floor plans
  • Workflow solution for technicians
Features
Read full description

Mitigate™ is the field app from Cotality™ for restoration professionals who'd rather be drying structures than filling out paperwork. Capture everything a water loss needs — right from your phone, right where the work is happening — in a workflow built around the daily rhythm of a mitigation project. Set up the job the way it actually dries: Create the loss, map out levels and rooms, and build your drying chambers to match how the structure really breaks down — not a generic form. Record readings that hold up: Capture moisture content by material and monitoring point, plus atmospheric and psychrometric conditions — tied to the room they came from and tracked toward your drying goals. Log your equipment: Place dehumidifiers and air movers by chamber and room, and keep a running record from setup to demobilization. Keep photos where they belong: Attach documentation to the exact room, chamber, or reading it supports, pre-tagged so nothing is lost in a camera roll. Work where you work: Capture in the field even when signal doesn't cooperate; your work uploads automatically in the background once you're connected. Documentation you can stand behind: Restoration work only counts if it's documented. Because every reading, photo, and piece of equipment is tied to where and when it happened, the record builds itself as you do the job. When it's time to justify the drying plan — to a reviewer, a carrier, or your own office — the whole story is already there, organized and complete. Everything you log flows to the web portal, so the job is documented once, cleanly, and stays in sync. Confidently do what you do best. Built for the field, trusted on the claim.

About

Project Lens

This platform helps contractors and job site collaborators manage projects, document sites with unlimited photo and video storage, and communicate with field workers. It offers a robust CRM for tracking projects and supports both mobile and web access.

Highlights
  • Project CRM and pipeline management
  • Job site photo and video documentation
  • Unlimited media storage
  • Field worker communication
  • Web and mobile app access
Features
Read full description

Project Lens is an all-in-one platform for contractors and job site collaborators. Manage projects via a robust CRM/pipeline, document job sites, and communicate with workers all in one tool for both mobile and web. - Full CRM for tracking projects - Document job sites with photos and videos with UNLIMITED storage - Chat with field workers via web and mobile apps Terms of Use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ Privacy Policy: https://www.projectlens.io/terms

Screenshots

Mitigate4 screens
Project Lens4 screens

Verdict

The call

The clearest difference is review sentiment: Project Lens at 100% against Mitigate's 8%. Project Lens also leads on rating (5.0 vs 2.0) and update cadence (weekly vs fortnightly). Mitigate's advantage is in-app purchases (none vs 7) and ratings volume (97 vs 11). On price, ads, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Project Lens sells 7 in-app purchases, starting at $18.00 per month. Mitigate asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Project Lens holds the better App Store score, 5.0 against 2.0. That said, the two scores are not equally well evidenced: Mitigate has 97 ratings behind it against 11, so its average is the more settled of the two. Written reviews point the same way: 8% of Mitigate's written reviews are positive against 100% of Project Lens's.

UpkeepUpdate frequency

Mitigate ships an update fortnightly, Project Lens weekly. The most recent releases landed on October 8, 2026 and October 2, 2026 respectively.

Scorecard6 real differences · 4 level
Mitigate versus Project Lens: the parameters behind the verdict, then further details
ParameterMitigateProject Lens
PriceFreeFree
Rating2.0 (97 ratings)5.0 (11 ratings) — better
Positive reviews8.0% of reviews100.0% of reviews — better
Number of ratings97 — better11
Update frequencyFortnightlyWeekly — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPad — betteriPhone
Requires iOS17.616.4 — better
Further details — not scored
Size234 MB62 MB
Age rating4+4+
DeveloperCoreLogicProject Lens

Customer experience

Mitigate

All ratings97 ratings
Positive23.7%
Neutral4.1%
Negative72.2%
Written reviews50 reviews
Positive8.0%
Neutral8.0%
Negative84.0%

Project Lens

All ratings11 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews8 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Mitigate

Reported bugs

77 issues
  • App crashes frequently
  • App freezes
  • App is slow
  • Data is lost
  • Photos are erased
Show 72 more
  • Camera button does not work
  • App overheats phone
  • Ghost rooms
  • Humidity reading swapping
  • Only allows square rooms
  • Struggle uploading photos
  • App drags with poor signal
  • Photos are lost with poor signal
  • Equipment not showing up in MICA Exchange
  • Duplicate visits recorded
  • Login screen freezes
  • App cannot open claims
  • App cannot even open
  • Two hours of work disappeared
  • Sketch feature is buggy
  • Lidr issues
  • Endless loop of errors
  • Data not saving
  • App not loading anything
  • Glitchy
  • Real-time data capture issues
  • LiDAR data integration problems
  • Inconsistent performance
  • Errors when trying to add readings
  • Line item feature is unusable
  • App is scattered across multiple products that don't work together
  • Android users experience significant issues
  • Data not saving to phone offline
  • App is intentionally difficult to use
  • App is not finished before release
  • App is unreliable
  • App is buggy
  • App is hard to read
  • App is hard to put information into
  • App is hard to see mistakes in
  • App cannot handle large jobs
  • App is not user-friendly
  • Adjuster cannot read app output
  • App fixes introduce new bugs and break features
  • App has no registration or sign up, only login
  • Support staff are unhelpful and hang up
  • App is slow and clunky
  • Sketch tool requires extra steps
  • App is poorly designed
  • App destroys previous functionality (MICA)
  • App has no clear flow
  • App is a joke
  • App is a liability
  • App is garbage
  • App is terrible
  • App is a waste of time
  • App is counterintuitive
  • App UI is terrible
  • App buttons are hidden
  • App checkboxes don't work
  • App options require swiping
  • App performance is severely lacking
  • App is released too early
  • App is difficult to navigate
  • App has too many extra steps
  • App UI is complicated and unforgiving
  • App has issues with MICA Exchange interaction
  • App seems to drag with poor signal
  • App loses photos
  • App has issues with equipment not showing up
  • App shows duplicate visits
  • App is not user-friendly
  • App is not dependable
  • App is inconvenient
  • App could be better
  • App is designed to lose data
  • App is a cancer

Requested features

21 requests
  • Allow shorter photo tags (e.g., PPE)
  • Desktop application or review platform
  • Make photos easier to upload and add
  • Option to save photos taken on app into device camera roll
  • Consult actual people in the field for opinions
Show 16 more
  • Improve sketch feature to be more streamlined
  • Add a simple color code for attention needed
  • Dark mode option
  • Advanced analytics dashboard
  • Fix bugs like ghost rooms, humidity reading swapping, square rooms only
  • Allow users to save data offline
  • Make it easier to get paid for work done
  • Fix the camera button issue
  • Make the app more user-friendly and intuitive
  • Improve the sketch tool to be more efficient
  • Allow for simpler data entry (like an Excel form)
  • Add a one-screen view for essential data like GPP
  • Develop a desktop version of the app
  • Improve interaction with MICA Exchange
  • Fix issues with equipment not showing up
  • Fix duplicate visit entries

Project Lens

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Mitigate

No in-app purchases

7 purchases

Project Lens

Subscriptions7
  • 1 User Monthly Subscription$18.001 Month
  • 3 Users Monthly Subscription$54.001 Month
  • 5 User Monthly Subscription$90.001 Month
Show 4 more
  • 10 Users Monthly Subscription$179.991 Month
  • 15 User Monthly Subscription$269.991 Month
  • 20 User Monthly Subscription$359.991 Month
  • 50+ User Monthly Subscription$900.001 Month

Questions

Is Mitigate free?
Mitigate is free to download, with no in-app purchases.
Is Project Lens free?
Project Lens is free to download, with in-app purchases available.
Which has better reviews, Mitigate or Project Lens?
Project Lens is rated higher. Mitigate averages 2.0 out of 5 from 97 ratings, while Project Lens averages 5.0 from 11 ratings.
Do Mitigate or Project Lens have ads?
Neither Mitigate nor Project Lens shows ads.
Which is updated more often, Mitigate or Project Lens?
Mitigate ships an update fortnightly, and Project Lens weekly. Most recently, Mitigate was updated on October 8, 2026 and Project Lens on October 2, 2026.

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